Officer, Sales Support (HVAC)

Job Description

Title: Officer, Sales Support (HVAC)

Company Name: Transcom Electronics Limited.

Vacancy: 1

Age: 25 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years

• Bachelor's Degree in Business Administration, Management, Accounting, Supply Chain Management, or a related discipline.

• 1 to 3 years

• Age 25 to 35 years

• Experience in handling SAP transactions, billing, and sales documentation will be preferred.

• Prior experience in an engineering, electronics, or HVAC solutions company will be an added advantage.

• Proficiency in SAP ERP, particularly Purchase Requisition (PR), Sales Order, Billing, and Customer Master modules.

• Good knowledge of sales administration, documentation, and billing processes.

• Proficiency in MS Office Suite, especially Excel and Word.

• Strong organizational and documentation skills with attention to detail.

• Good communication and coordination skills.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Team-oriented with a proactive and customer-focused approach.

• Create and maintain new customer accounts (Client ID) in the ERP/SAP system to facilitate project and sales operations.

• Prepare Purchase Requisitions (PR) in SAP for project requirements, Local Purchase (LC), and office stationery items.

• Coordinate with Sales, Procurement, Warehouse, and Finance teams to ensure smooth sales support operations.

• Monitor and coordinate timely delivery of HVAC equipment and materials to project sites.

• Ensure proper issuance of materials from the warehouse through system invoices and delivery challans.

• Prepare and process customer invoices, sales orders, and other related system entries accurately and on time.

• Prepare project bills, payment claims, and follow up on pending billing activities.

• Maintain accurate records of customer information, sales documents, invoices, PRs, and project-related documentation.

• Coordinate with clients regarding billing, documentation, and delivery status to ensure smooth project execution.

• Assist the Sales Team in preparing quotations, proposals, and other sales-related documentation as required.

• Prepare regular reports on pending PRs, deliveries, billing status, and sales support activities for management review.

• Ensure proper documentation and compliance with company policies, ERP procedures, and internal controls.

• Support cross-functional teams in resolving operational issues related to sales administration and project coordination.

• Maintain effective communication with internal departments and external stakeholders to ensure timely completion of assigned tasks.

• Perform any other sales support and administrative responsibilities assigned by management.

• Provident fund,Medical allowance,Mobile bill,Weekly 2 holidays,Profit share,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2