Officer (Credit Recovery & Collection)
Job Description
Title: Officer (Credit Recovery & Collection)
Company Name: Golden Group
Vacancy: 06
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Honor's and Masters/ BBA and MBA. (Get preference).
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ To liaise with customers who have overdue on their ledger through regular phone calls, SMS, letters/correspondence and site visit until the ledger is regularize and update customers' files diligently.
∎ To discuss with the customers on credit solutions as defined per the collections and recovery process, policy and strategy manual of the Company.
∎ To ensure that documentations relative to the debts are up-to-date.
∎ To ensure that for all process there is a maker and checker process in preparation of vouchers, reconciliation of accounting reports and any other reporting and submission with collections and recovery.
∎ To have regular meetings with litigation team on cases where foreclosure/ legal recovery has already commenced.
∎ To strict adherence to the Recovery process and policies, Internal policies as well as regulatory guidelines.
∎ To ensure that submission timeline is respected with no delay to internal as well as external stakeholders.
∎ To assist Recovery Managers in preparation of documents to be discussed in various credit recovery meeting.
∎ To assist and participate in Internal and External audit reviews.
∎ To conduct regular meetings with legal administrator if there have any legal case or not.
∎ To maintain proper routine plan for daily credit collection.
∎ To investigate and resolve queries from customers.
∎ To maintain records of all market activities.
∎ To assist in monitoring past due accounts and contacting customers to make collections attempts.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only males are allowed to apply
∎ 2 years of Experience are needed in Credit Recovery Department.
∎ Impeccable customer service skills
∎ Excellent interpersonal communication skills, both verbal and written.
∎ Target-driven attitude.
∎ Self-motivated and organized individual.
Salary: Tk. 15000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill.
∎ Festival Bonus (2).
∎ Provident Fund.
∎ Incentives based on collection.
∎ Salary review: (Yearly)
Application Deadline: January 20, 2020
Company Information:
∎ Golden Group
Category: Marketing/Sales
