Officer, Client Support

Job Description

Title: Officer, Client Support

Company Name: Social Marketing Company

Vacancy: 1

Age: At most 35 years

Job Location: Dhaka (Darus Salam)

Salary: Negotiable

Experience:

Published: 2025-08-04

Application Deadline: 2025-08-14

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age At most 35 years

• At least 3 years Diploma in Paramedic Course completed from recognized institution
• Relevant experience at any NGO/private clinic or hospital will be preferred
• Patient counseling, client support and front desk customer management skills
• Excellent interpersonal and communication skills
• Record keeping and documentation skills
• Familiar with operating clinic management software
• Excellent computer skills in MS Office application suite

• S/he will perform duty at the reception/OPD of SMC Diagnostic and Consultation Centre
• S/he will assist Doctors/Consultants and Sonologist for service delivery especially for doing Ultrasonogram, ECG and X-Ray services
• S/he will counsel clients in a non-judgmental way and maintain confidentiality
• S/he will be supportive, empathic and respectful to the clients with strict adherence to counseling ethics
• S/he will ensure to register all clients in clinic software
• S/he will ensure appropriate and confidential forms, files recording and system and where necessary make appropriate referral
• S/he will have to maintain proper documentation and records of all services and will generate necessary reports as per requirements of the clinic
• S/he will ensure quality and sustainability of the clinic