Officer - Call Centre
Job Description
Title: Officer - Call Centre
Company Name: Bangladesh Specialized Hospital Ltd.
Vacancy: 03
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Hospital, Research Organization, Diagnostic Centre, Clinic
Published: 2024-07-10
Application Deadline: 2024-07-25
Education:
Bachelor Degree in any discipline
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Hospital, Research Organization, Diagnostic Centre, Clinic
Skills Required:
Additional Requirements:
Age 22 to 30 years
Computer Literacy: MS Office (Word/Excel/Power point).
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone
Responsibilities & Context:
Schedule appointments for patients.
Answer telephone promptly and in a polite and professional manner.
Obtain and enter accurate demographic information (address, telephone number).
Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
Answer questions and offer other information, as requested, to provide patient-focused Service patients
Make reminder calls as requested.
Make calls to reschedule appointments when necessary.
Other reasonably related duties as assigned by supervisor or manager
Job Other Benifits:
- Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Earn Leave
Health Benefit
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
