Officer - Call Centre
Job Description
Title: Officer - Call Centre
Company Name: Bangladesh Specialized Hospital Ltd.
Vacancy: 03
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Hospital, Research Organization, Diagnostic Centre, Clinic
Published: 2024-07-10
Application Deadline: 2024-07-25
Education:
Bachelor Degree in any discipline
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Hospital, Research Organization, Diagnostic Centre, Clinic
Skills Required:
Additional Requirements:
Age 22 to 30 years
Computer Literacy: MS Office (Word/Excel/Power point).
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone
Responsibilities & Context:
Schedule appointments for patients.
Answer telephone promptly and in a polite and professional manner.
Obtain and enter accurate demographic information (address, telephone number).
Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
Answer questions and offer other information, as requested, to provide patient-focused Service patients
Make reminder calls as requested.
Make calls to reschedule appointments when necessary.
Other reasonably related duties as assigned by supervisor or manager
Job Other Benifits:
- Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Earn Leave
Health Benefit
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.09% |
| University of Dhaka | 2.72% |
| Daffodil International University (DIU) | 1.92% |
| Jahangirnagar University | 1.60% |
| Govt. Eden Mohila College | 1.36% |
| Jagannath University | 1.28% |
| Dhaka International University | 1.20% |
| State University of Bangladesh | 1.12% |
| Tejgaon College | 1.12% |
| Dhaka College | 1.12% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 64.93% |
| 31-35 | 26.74% |
| 36-40 | 5.92% |
| 40+ | 1.68% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 47.72% |
| 20K-30K | 45.64% |
| 30K-40K | 5.52% |
| 40K-50K | 0.80% |
| 50K+ | 0.32% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.41% |
| 0.1 - 1 years | 9.53% |
| 1.1 - 3 years | 25.94% |
| 3.1 - 5 years | 20.26% |
| 5+ years | 29.86% |
