Officer Billing, Operations
Job Description
Title: Officer Billing, Operations
Company Name: Apollo Hospitals Dhaka
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum graduate majoring in Finance & Accounts.
Experience Requirements:
∎ At most 1 year(s)
Job Context:
∎ Functions: N/A
∎ Employment Type: Full Time Staff (Permanent/Contractual)
∎ Office Location: Apollo Hospitals Dhaka
∎ Office Timing: Roster Hour
∎ Reports To: Manager - Operations
∎ Start Date: 23 rd May, 2019
Job Responsibilities:
∎ Greet all customers with appropriate manners & courtesy,
∎ Identify patient correctly by name , UHID and age/Date of birth,
∎ Receive, check and sign for floats, key and other paperwork as required for operating a point of payment,
∎ Inform the patient of the amount due; process the transaction in appropriate manner,
∎ Prepare invoices for registration, consultation, investigations, pharmacy & MHC,
∎ Collect the dues in cash or by credit card and guide the patients to get the service,
∎ Always thanks customer after completing formalities,
∎ Provide information to the patients regarding medical services and tariff of AHD,
∎ Explain the patient politely to perform investigation & take medicine from AHD,
∎ Declare all money collected from the patients & deposit the money to the authorized person,
∎ Ensure the accountability for the safekeeping of the cash float,
∎ Supervise the assign billing desk/Level,
∎ Address day to day billing problem and stop recurrence,
∎ Ensure logistic support of the billing counter,
∎ Maintain interdepartmental coordination,
∎ Keep the point of payment neat and clean,
∎ Operate and maintain all equipment in correct manner and report any malfunction,
∎ Perform any other reasonable task that may be assigned to them by supervisor,
∎ Listen to the patient queries/ complaint and solve the issue,
∎ Take extra initiative to run the billing desk independently.
Additional Requirements:
∎ Age 22 to 30 years
∎ 0-1 year of experience in relevant field.
∎ TECHNICAL COMPETENCIES
∎ Understanding cash collection mechanism,
∎ Knowledge on necessary arithmetical skills,
∎ Typing speed 20-25 words per minutes,
∎ Billing skill (registration, consultation, investigations, pharmacy & MHC).
∎ BEHAVIORAL COMPETENCIES
∎ Customer service Advance,
∎ Complaint Handling skill,
∎ Excellent command in both English and Bengali,
∎ Ability to work independently under pressure as well as with minimal supervision.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per Hospitals Policy.
Application Deadline: June 7, 2019
Company Information:
∎ Apollo Hospitals Dhaka
Category: Accounting/Finance
Source: bdjobs.com
Deadline Expired on 7th Jun 2019
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