Network Engineer / Senior Network Engineer

Job Description

Title: Network Engineer / Senior Network Engineer

Company Name: Royal Infotech

Vacancy: 01

Age: At least 20 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP

• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, ISP

• Age At least 20 years

• Proven track record in technology roles, with at least 3 years of professional experience in ISP.
• Deep understanding of ISP services, securities, and customer support.

• Working with any kinds of Network Troubleshooting and Outages issues.

• Supervising the team, while working closely with other team, management and external vendors to achieve the company’s goals.

• Collaborating with NOC Team to ensure efficient service of the company.

• Ensure highest uptime of ISP service with maintaining SLA for all types of customer.

• Ensure Technical Support/Guidance to Clients.

• Network performance monitoring and reporting.

• Maintain documentation of Network links, New Users, task details, equipment/ accessory details etc.

• Technical support (onsite/remote) for Internet & Networking, Service Usage and related issues.

• Configure & manage Routers, Switches, Mikrotik, OLT.

• Manage technicians to bring up new links and to maintain existing links.

• Mobile bill,Performance bonus,Tour allowance,T/A

• Salary Review: Yearly

• Festival Bonus: 2