Job Description

Title: Mental Health Supervisor

Company Name: Médecins Sans Frontières

Vacancy: 1

Location: Cox's Bazar (Ukhia)

Minimum Salary: Tk. 95000 (Monthly)

Published: 19 May 2024

Additional Requirements:
∎ Essential Degree in psychology, clinical psychology, counseling psychology, clinical social work.
∎ Essential Minimum 4 years’ experience providing counselling and/or social work in a hospital and/or refugee camp settings under the verified supervision of a psychologist /MHAM.
∎ Written and spoken English and Bengali·
∎ Desirable previous experience with MSF or other humanitarian NGOs.
∎ Desirable Spoken Chittagonian and Rohingya.
∎ Essential Word, excel, internet.
∎ Desirable Data analysis (Health Information System; HIS), Share-point, Teams, Skype, Social media.
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Requirements:

Responsibilities & Context:
∎ • Participate in the planning, organization and coordination of mental health activities, in close collaboration with the Mental Health Activity Manager (MHAM) and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in mental health MSF programs and activities.
∎ • Coordinate activities of counselling and social work services with other relevant actors and liaise with the local counterparts (like MoH, WHO, ICRC and NGOs) on mental health matters, including referral services.
∎ • Supervise the daily mental health activities and patient-centered support according to MSF protocols and standards in order to provide the most appropriate support for clients with bio-psycho-social needs.
∎ • Liaise with the other MSF team members of the project.
∎ • Supervise, in close coordination with the HR department, the associated processes (recruitment, training / induction, evaluation, potential detection, development and communication) of the staff responsible in order to ensure both the sizing and the amount of knowledge required.
∎ • Oversee the administrative processes associated with bio-psycho-social functioning.
∎ • When needed, give bio-psycho-social support to patients according to MSF protocols to improve mental health conditions of patients and enhance their functionality.
∎ • Compile the data and statistics linked with mental health activities and report to the MHAM.
∎ • Offer clinical counselling supervision to mental health counsellors and social workers in collaboration with the MHAM.
∎ • Ensure patients’ related information is kept confidential.
∎ MSF Section/Context Specific Accountabilities
∎ • Ensure daily availability of counsellors and social workers in Kutupalong Secondary Hospital providing full services.
∎ • Ensure daily mental health activities in the In-Patient-Department (IPD), Maternity department and all other hospital services.
∎ • Ensure organisation of daily psychoeducation and social work in the Out-Patient-Department (OPD) and waiting areas.
∎ • Ensure mental health intervention as part of SGBV treatment. Maintain collaboration with SGBV department and ensure reporting of data.
∎ • Ensure reporting of cases to social workers for defaulter tracing, high risk support and social needs.
∎ • Ensure social workers undertake social assessments to identify patients’ social needs and take appropriate action on the identified needs (shelter, financial, protection, legal etc).
∎ • Manage time in a manner that facilitates timely follow-up with supervisees on administrative concerns and person-centered care.
∎ • In close collaboration with the psychiatrist/mhGAP trained MDs/dedicated MH MDs give bio-psycho-social interventions to patients/carers when needed.
∎ • Ensure precise and reliable reporting of mental health activities including psychiatry on weekly and monthly basis using existing data collection tools. Compile the data and necessary statistics linked with mental health activities.
∎ • Support the interpretation of mental health data and Monthly Medical Report (MMR) preparation.
∎ • Lead the education of counsellors and social workers as well as identification of training needs for the team in colleboration with HR and Admin departments.
∎ • Lead the daily morning meeting in mental health department ensuring updates of challenges and activities; and attend in daily medical meeting.
∎ • Assess the need for supply of mental health forms and other medical and non-medical items and prepare supply requests.
∎ • Participate and support in weekly group supervisions and trainings for quality improvement.
∎ • Organise and attend conferences and meetings as MSF representative with other relevant actors and liaise with local counterparts when appropriate.
∎ • In collaboration with Humanitarian Affairs (HA) department, monitor incoming and outgoing referrals to other health actors and protection agencies.
∎ • Supervise, organise and coach counsellors and social workers on performance improvement, data collection, colleboration with other departments.
∎ • Organise sensitisation and support training sessions for MSF staff in order to improve staff skills and acess of care for patients with mental health and social needs.
∎ • Ensure confidentiality of all psycho-social counselling, social work and medical cases / records
∎ • Colleborate with the medical, humanitarian affairs and health promotion teams, and partners, in ways that safeguards the beneficiary (safety, choices, confidentiality).
∎ • Oversee the administrative processes associated with the mental health team.
∎ • In collaboration with MHAM, review mental health and bio-psycho-social education messages / topics used in psychosocial and social work activities, and ensure that all messages are in accordance with MSF protocols and best practice.
∎ • In collaboration with MHAM, provide support, trainings and coaching for new mental health team members.
∎ • Support the role of the MHAM on days when MHAM is absent.
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Compensation & Other Benefits:
∎ 12 month- contract renewable based on performance and operational needs.
∎ Salary according to level 08 (eight) of the internal MSF salary grid (BDT 95000 Gross). Salary is not negotiable.
∎ Income tax deduction from salary based on current income tax rule.
∎ 2 annual leave days per month worked. Medical insurance for employee and direct dependents based on Health Care Policy- Locally Recruited Staff.
∎ There is no provisions for relocation.
∎ 2 Festival Bonuses after completion of one year of uninterrupted continuous service.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Cox's Bazar (Ukhia)

Read Before Apply:

Soft copy: Please send your CV, letter of motivation, scanned copy of all the academic certificates, NID, experience certificate to

kutupalong-jobs@oca.msf.org by 25/05/2024.

Mention “Last Name + Application for Mental Health Supervisor” in the subject line.

No hard copies are accepted.Only shortlisted candidates will be contacted.       

Only online applications will be accepted.

Any hard copies will be discarded.

Only Bangladeshi citizens will be considered for this position.

Female are encourage to apply· 

No monetary, goods or service offers, nor favoritism, will be tolerated in a recruitment process.

Any illicit solicitations can be reported to the justice system.

MSF reserves the right to refuse any candidate having benefited from such acts and will stop collaboration with any workers involved in such acts.

Médecins Sans Frontières is an equal opportunity employer and encourages diversity, equity and inclusion.