Member Service Coordinator

Job Description

Title: Member Service Coordinator

Company Name: Max Staffing solution, Bangladesh

Vacancy: 10

Age: At least 35 years

Job Location: Sylhet (Sylhet Sadar)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Healthcare Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Masters

• At least 1 year
• The applicants should have experience in the following business area(s): Healthcare Startup
• Freshers are also encouraged to apply.

• Age At least 35 years

It's a night shift job, So, don't apply if you are not a night hawk.If you don't want to show up for interview, don't apply.

Last but not least " No late & absents" are allowed.

Job Responsibilities

The Member Service Coordinator is responsible for providing care management for clients and their families/support system and advocates for clients to obtain the full range of needed services and ensures coordination of these services. The Member Service coordinator promotes linkage development and monitors the effectiveness of linkages with other services providers. The Coordinator ensures community follow-up to engage the client in care, promotes compliance with medical appointments, and encourages client self-sufficiency and empowerment.

• Client Communication: Maintain ongoing communication with clients to update records and ensure satisfaction with our services.

• Documentation: Accurately document all notes and updates, and verify timesheets for Personal Attendants PAs.

• Compliance & Coordination: Keep electronic records up to date in compliance with agency policies and regulations. Work closely with the Department of Social Services and Managed Care contracts to ensure timely and accurate record compliance.

• Application Management: Coordinate applications and monitor caregiver compliance.

• Incident Reporting & Customer Service: Report all incidents to your immediate supervisor and provide excellent customer service. Perform other duties as

• Mobile bill

• Salary Review: Yearly based on performance

• Attendance bonus Monthly and Daily Snacks allowance

• Nap time accommodation facilities