Medical Receptionist

Job Description

Title: Medical Receptionist

Company Name: HG Healthcare Hospital & Diagnostic Centre Limited

Vacancy: 1

Age: Na

Job Location: Chandpur (Hajiganj)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Bachelor/Honors

• Bachelor’s Degree or equivalent experience

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Minimum 03 year experience in similar expertise .

• Responding to a high volume of emails, phone enquiries and reception enquiries.

• Front desk` practice management software, Patient database management including appointment bookings, Bill ,Voucher and confirmations.

• Diary management for patients and employees

• Maintaining and managing patient records and files

• Responding to patient and practitioners requests in a professional manner

• Liaising with Doctors & Timely and accurate reporting/recording

• Preparing patient accounts and processing payments via HICAPS, EFTPOS, Medicare Online and Work Cover

• Stock level management and ordering medical and stationery supplies

• Coordinating front reception and providing administrative support to the team of practitioners located in the Clinic

• Banking / Cash handling, weekly banking, daily reconciliation of cash float

• General tidying and ad hoc duties as required

• Proficient computer skills - Microsoft Office Suite

• Demonstrated proficiency in the use and management of office equipment/technology – photocopying, scanning, emailing, telephone, faxing, filing etc

• Excellent interpersonal/verbal and written communication skills with a strong customer service focus

• High standard of professional manner and personal presentation

• Ability to multi-task, priorities and use initiative

• Excellent attention to detail and commitment to continuous improvement

• Enthusiasm and willingness to learn new skills and be self-motivated

• Ability to work independently with strong organisational and problem solving skills

• Friendly, welcoming and adept at delivering outstanding customer service to our patients and referrers alike

• Festival Bonus 2