Marketing & Customer Success Executive

Job Description

Title: Marketing & Customer Success Executive

Company Name: ZAZA STUDIO

Vacancy: 1

Age: 27 to 50 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center

• Age 27 to 50 years
• Only Female

Working Hours: US Business Hours

Salary: Negotiable + Performance Commission

Job Summary

We are looking for a confident and results-driven Marketing & Customer Success Executive with previous call center, telesales, customer service, or lead generation experience.

The candidate will communicate with US-based prospects and customers, generate leads, conduct follow-ups and product demos, support customer onboarding, and maintain strong client relationships.

Key Responsibilities

* Handle inbound and outbound calls with US prospects and customers

* Generate leads through calls, email, LinkedIn, and social media

* Conduct follow-ups, meetings, and product/service demonstrations

* Convert qualified prospects into customers

* Support customer onboarding and handle customer queries

* Maintain leads and customer information in CRM systems

* Support marketing and outreach campaigns

* Track leads, meetings, conversions, and customer activities

Requirements

* Previous call center, telesales, customer service, or lead generation experience

* Excellent spoken and written English

* Strong communication, sales, negotiation, and follow-up skills

* Confident communicating with American customers

* Comfortable with cold calling and working during US business hours

* Basic knowledge of digital marketing and CRM tools

* Reliable internet connection for remote work

Preferred Experience

Experience with US call center campaigns, B2B/SaaS sales, technology products, HubSpot/Salesforce/Zoho, LinkedIn prospecting, or email marketing will be an advantage.

Benefits

* Competitive base salary

* Performance-based commission/incentives

* Opportunity to work with international clients

* Career growth based on performance

Candidates with US call center experience are strongly encouraged to apply.