Manager, Travel Agency
Job Description
Title: Manager, Travel Agency
Company Name: JF (Bangladesh) Limited
Vacancy: 1
Age: 35 to 50 years
Job Location: Chattogram (Chattogram Sadar)
Salary: Negotiable
Experience:
- At least 8 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Logistic/Courier/Air Express Companies, Consulting Firms, Travel Agent, E-commerce, Travel Startup
Published: 2025-01-03
Application Deadline: 2025-01-19
Education:
- Bachelor of Business Administration (BBA) in Hospitality Management
- Master of Business Studies (MBS) in Hospitality Management
Requirements:
- At least 8 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Logistic/Courier/Air Express Companies, Consulting Firms, Travel Agent, E-commerce, Travel Startup
Skills Required: Administration,Business Development,Communication in English,Corporate Marketing,Sales & Marketing
Additional Requirements:
- Age 35 to 50 years
Responsibilities & Context:
To act as the Head of the Department and ensure all operational activities of the travel department are taking place smoothly
To oversee and perform the core activities of ticketing and reservation for domestic as well as international flights such as creating PNR, issuing tickets using relevant GDS software such as Travelport (Galileo), Amadeus and SABRE, calculating and offering the best rates to customers, processing cancellations and modifications of reservations, etc.
To lead and ensure active Online Travel Agency (OTA) platform of the Department
To offer the best customer service to existing and prospective clients by ensuring prompt service by self and team members and displaying top notch professionalism and behavior
To handle customer requirements/requests with utmost importance ensuring minimum complaints
To explain policies and procedures to customers and ensure that they have a positive experience when interacting with the department
To maintain liaison with existing customers through regular contacts and also working on creating effective strategies to onboard new customers and increase the customer base of Finlay Travels
To Assist customers with other related services such as visa arrangements, package tour plan etc. to ensure best all-round service for the customer
To Supervise the selection, placement, promotion, training, appraisal, and discipline of all employees of Finlay Travels
To generate, monitor & follow-up the various kinds of monthly, quarterly and yearly sales reports
To ensure all data are readily available in the Company’s in-house ERP software
Job Other Benifits:
- Mobile bill,Medical allowance,Provident fund,Gratuity,Insurance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 14.71% |
| University of Dhaka | 8.82% |
| University of Chittagong | 8.82% |
| Premier University, Chittagong | 5.88% |
| University of Gloucestershire,UK | 2.94% |
| BANGLADESH OPEN UNIVERSITY | 2.94% |
| Darul Ihsan University | 2.94% |
| National University of Bangladesh. | 2.94% |
| East Delta University, Chittagong | 2.94% |
| Independent University, Bangladesh | 2.94% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 20.59% |
| 31-35 | 38.24% |
| 36-40 | 17.65% |
| 40+ | 20.59% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.82% |
| 20K-30K | 11.76% |
| 30K-40K | 17.65% |
| 40K-50K | 17.65% |
| 50K+ | 44.12% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 5.88% |
| 1.1 - 3 years | 8.82% |
| 3.1 - 5 years | 11.76% |
| 5+ years | 73.53% |
