Manager, Quality Assurance & Management - MR Outreach

Job Description

Title: Manager, Quality Assurance & Management - MR Outreach

Company Name: Marie Stopes Bangladesh

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ MBBS; MPH or master's in health systems management and Clinical Quality Improvement will be given preference

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ Marie Stopes Bangladesh is affiliated with Marie Stopes International (MSI). MSI delivers quality family planning and reproductive health care to millions of the world`s poorest and most vulnerable women in 37 countries. Marie Stopes Bangladesh delivers family planning, safe MR and sexual health services fulfilling the mission of children by choice, not by chance in Bangladesh.
∎ MSB is looking for a Manager, Quality Assurance & Management - MR Outreach to ensure that MR services in Outreach team adhere to MSB clinical standards and national protocols and be an `expert` source of all technical advice/training/guidance to doctors, paramedics and other service providers regarding matters related to client safety and care. The position will be based in Head Office, Dhaka and will travel field

Job Responsibilities:
∎ Responsible for the clinical governance of MSB Outreach sites, supporting the General Manager - QAM with appropriate quality assurance, accountabilities and governance tools.
∎ Maintain up to date and comprehensive knowledge of National Protocols for clinical services and MSI global Clinical policies and guidelines. Share expertise and ensure that all Outreach service providers and staff are familiar with standards and remain up to date as changes occur.
∎ Working closely with the Outreach team, ensure regular supervision and clinical auditing of field sites. Set quality assessment annual plans for Outreach operations ensuring that assessment indicators are measurable and ensure audits are completed on time and results are promptly reported. Assist during MSI global QTA visit.
∎ Undertake regular spot checks of client files for relevancy of documents and accuracy, timeliness, quality and relevancy of information provided. Supervise conduct of monthly client record audits by clinical team members as per MSI requirements Discuss & provide on the job training on official record issues with Outreach staff as required.
∎ Train service providers in the handling critical or complicated medical cases and support when clinical incidents occur and during the incident management processes team members during red incidents.
∎ Establish a culture that ensures compliance with internal policy and external regulatory standards.
∎ Ensure clear communication with Outreach managers and other Program managers to ensure collaboration and maintain organisational efficiency.

Additional Requirements:
∎ Only females are allowed to apply
∎ 3 years management experience in the field of reproductive health/ Clinic/Hospital business.
∎ Strong clinical technical skills and expertise - aware of GoB protocols.
∎ Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.

∎ Competitive salary

Compensation & Other Benefits:
∎ Benefit packages will be offered for deserving candidate as per policy.

Application Deadline: 7 Nov 2020

Company Information:
∎ 29 Oct 2020
∎ Marie Stopes Bangladesh

Category: NGO/Development

Read Before Apply: Marie Stopes Bangladesh (MSB) is an equal opportunity employer and don't accept any form of influence for recruitment. MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity