Title: Manager
Company Name: Keya Travels & Tours
Vacancy: 01
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Masters/Graduations from any reputed university.
∎ The applicants should have At least 3 year(s) experience
∎ The applicants should have experience in the following area(s):
∎ Airlines, IATA, Reservation/ Ticketing, Tour Operator, Travel Agency, Travel Consultant
∎ The applicants should have experience in the following business area(s):
∎ Tour Operator, Travel Agent.
∎ Training/Trade Course: GDS
Experience Requirements:
∎ 8 to 10 year(s)
Job Responsibilities:
∎ IATA related service. Operate GDS systems (Galileo, Sabre, Amadeus and Others online ticketing system) to issue domestic, international and offline tickets.
∎ Coordinating and resolving issues like ticket re-route, re- schedule, re- issue, refund etc.
∎ Handling incoming customer calls for client's business.
∎ Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer query and provide quick support on the required topic.
∎ Outgoing sales call generation and closing sales, as well as feedback collection through outgoing calls.
∎ Have updated knowledge about airline rules & policies.
∎ Keep sales records & report sales information monthly.
∎ Experienced female candidates are highly encouraged to apply
∎ Have updated knowledge about international tour packages
∎ Have destination knowledge about foreign countries
∎ Be polite, active & responsible with your duties
∎ Experience with BSP / IATA related operations is plus point.
Additional Requirements:
∎ The applicants should have experience in the following area(s): Computer skill
∎ The applicants should have experience in the following business area(s): Travel Agent
∎ Training/Trade Course: Amadeus, Sabre, GDS
∎ Skills Required: Ticketing, GDS, IATA.
∎ The applicants should have experience in the following area(s): Air Ticketing, Tour and Travel Agency, Amadeus, Galileo, GDS, GDS SYSTEM, Sabre
∎ The applicants should have experience in the following business area(s): IATA aggregated travel agency.
∎ Executive SALES & RESERVATION (Global Distribution System ( GDS) knowledge is mandatory)
∎ Candidates with experience of working with GDS platforms (Sabre, Amadeus, Galileo) are only to apply
∎ Candidate should be able to handle efficiently use Global Distribution System (GDS) while ticketing and reservation i.e. Use of AMADEUS, GALILEO and SABRE brand software.
∎ Agent will be able to communicate attractively in both English and Bangla customer calls regarding ticket booking, holiday tourism and other tourism packages with a mindset of supporting clients round the clock.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Jan 2022
Company Information:
∎ 14 Dec 2021
∎ Keya Travels & Tours
∎ Address : Momtaz Plaza (Ground Floor), House-07, Road-04, Dhanmondi, Dhaka-1205, Bangladesh.
∎ Web : www.keyatravel.com
∎ Business : * Air Ticketing
* Visa processing
* Tour package
* Hotel Booking
Category: Hospitality/ Travel/ Tourism
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Source: bdjobs.com