Manager - Customer Service (Tyre Business)
Job Description
Title: Manager - Customer Service (Tyre Business)
Company Name: Jamuna Tyre & Rubber Industries Limited
Vacancy: 01
Age: 27 to 38 years
Job Location: Dhaka
Salary: --
Experience:
- 8 to 10 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry),Group of Companies,Tyre manufacturer
Published: 2025-07-21
Application Deadline: 2025-08-10
Education:
- Bachelor/Honors
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
- MBA/BBA (Marketing preferred).
Requirements:
- 8 to 10 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry),Group of Companies,Tyre manufacturer
Skills Required:
Additional Requirements:
- Age 27 to 38 years
Experience: 8–10 years (including 2+ years in managerial role).
Skills & Expertise:
- Customer Service Management
- Problem-solving and Decision-making
- Interdepartmental Coordination
- CRM/ERP System Knowledge
- Report Analysis
Responsibilities & Context:
- Oversee all customer service operations for tyre sales and distribution.
- Ensure timely resolution of customer complaints and service issues.
- Supervise and guide the customer service team.
- Coordinate with logistics, accounts, and sales departments.
- Maintain high service standards and dealer satisfaction.
- Analyze reports and feedback to implement service improvements.
- Ensure proper documentation and CRM database management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
