Manager / Asst. Manager (Food & Beverage)
Job Description
Title: Manager / Asst. Manager (Food & Beverage)
Company Name: The Al-Aqsa (Hotel)
Vacancy: 02
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Hotel Management, Master’s degree in any discipline
Experience Requirements:
∎ 7 to 10 year(s)
Job Responsibilities:
∎ Managing Beverage Operations
∎ Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
∎ Implements agreed upon beverage policy and procedures throughout the property.
∎ Manages in compliance with all applicable beverage and liquor laws.
∎ Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
∎ Monitors adherence to all liquor control policies and procedures.
∎ Attends pre- and post-convention meetings as needed to understand group needs.
∎ Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
∎ Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
∎ Manages to achieve or exceed budgeted goals.
∎ Ensures compliance with all beverage policies, standards and procedures.
∎ Maintains food handling and sanitation standards.
∎ Manages inventories according to budget and business levels.
∎ Assists with developing menus and promotions as necessary.
∎ Leading Beverage Team
∎ Trains staff on liquor control policies and procedures.
∎ Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Ensures employees understand expectations and parameters.
∎ Communicates critical information to the beverage staff regarding each event.
∎ Ensuring Exceptional Customer Service
∎ Provides excellent customer service.
∎ Interacts with guests to obtain feedback on product quality and service levels.
∎ Responds effectively to guest problems and complaints.
∎ Empowers employees to provide excellent customer service.
∎ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
∎ Provides feedback to individuals in an effort to improve service performance.
∎ Reviews comment cards and guest satisfaction results with employees.
Additional Requirements:
∎ Age 30 to 40 years
∎ Both males and females are allowed to apply
∎ Well-groomed and can-do attitude
∎ Strong organizational and team management skills
∎ Fluent in English communication both in written and spoken
∎ Strong communication and presentation skills
∎ Basic Computer literacy
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Jan 2023
Company Information:
∎ 6 Dec 2022
∎ The Al-Aqsa (Hotel)
∎ Address : Zakir Hossain Road, Khulsi, Chattogram.
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 5th Jan 2023
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