Job Description
Title: Jr. Executive, Canon Service
Company Name: Smart Technologies (BD) Ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of incoming phone calls.
∎ Generate sales leads.
∎ Identify and assess customers’ needs to achieve satisfaction.
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Meet personal/customer service team sales targets and call handling quotas.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
∎ Keep records of customer interactions, process customer accounts and file documents.
∎ Follow communication procedures, guidelines and policies
∎ Take the extra mile to engage customers
Additional Requirements:
∎ Age at least 23 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2023
Company Information:
∎ 20 Sep 2023
∎ Smart Technologies (BD) Ltd.
∎ Address : Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ Business : IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc
Category: IT/Telecommunication
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