IT Support Engineer

Job Description

Title: IT Support Engineer

Company Name: Associates Dhaka

Vacancy: 2

Age: 25 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 30000 (Monthly)

Experience:

• 2 to 3 years

• Minimum Diploma / Bachelor’s degree in Computer Science, Information Technology, or any relevant subject.

• Professional training or certification in IT support (mandatory).

• 2 to 3 years

• Age 25 to 30 years

• Knowledge of computer hardware, operating systems, and MS Office.

• Typing speed of at least 25–30 words per minute.

• Ability to work under pressure and meet deadlines.

• Good communication skills (both English & Bangla).

A group of companies is looking for a proactive and detail-oriented IT Support Engineer to join their team. The ideal candidate will assist day-to-day operation to the Head of Operations.

Job Location : Anywhere in Bangladesh (Preferably Dhaka, CTG, Gazipur or Hobigonj).

Job Description / Responsibility:

• Perform accurate data entry into company databases and software.

• Accurately input, verify, and update upload company data into internal systems, spread-sheets, and databases on a daily basis.

• Collect, organize, and maintain digital and paper-based records for various departments.

• Prepare reports, summaries, and data analysis when required by management.

• Provide first-level IT support for desktops, laptops, printers, and basic networking issues (LAN/Wi-Fi).

• Install, configure, and update operating systems and software applications under IT team guidance.

• Troubleshoot hardware and software problems and escalate to the IT team when necessary.

• Assist in creating and managing user accounts, email IDs, and access rights under supervi-sion.

• Monitor and maintain office IT assets including inventory tracking of devices, cables, and ac-cessories.

• Support the team in ensuring data backup, security, and confidentiality of sensitive infor-mation.

• Coordinate with vendors or service providers for minor IT-related repairs and purchases.

• Maintain proper documentation of IT support activities and keep logs of issues resolved.

• Ensure timely completion of all assigned tasks and support other departments when needed.

• Perform any other duties assigned by the Line Manager or Management. Any other tasks assigned by the supervisor/management.

• Mobile bill,T/A
• Salary Review: Yearly
• Festival Bonus: 2