IT Operations Assistant, FT, G5, Cox's Bazar
Job Description
Title: IT Operations Assistant, FT, G5, Cox's Bazar
Company Name: United Nations World Food Programme (WFP)
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Contractual
Educational Requirements:
∎ University degree (Bachelor degree or equivalent) in computer science, telecommunication or relevant area;
∎ Advanced university degree (Master's degree or equivalent) in a relevant subject is preferable.
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ TERMS AND CONDITIONS:
∎ Contract Type: Fixed Term
∎ Contract Duration: 12 Months
∎ Duty Station: Cox`s Bazar, Bangladesh
∎ Monthly Net Salary: as per UN salary scale
∎ Nationality: Bangladeshi only
Job Responsibilities:
∎ Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure they are running effectively and enable easy and efficient use
∎ Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available
∎ Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date
∎ Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services
∎ Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services
∎ With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively
∎ Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology
∎ Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised
∎ Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures
∎ Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products
∎ Suggest improvements to methods and processes in order to support the continuous improvement of IT services
∎ Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
Additional Requirements:
∎ EXPERIENCE: A minimum of 4 years of progressively responsible work experience in IT administration and business support area is required.
∎ Familiarity with SAP/ERP/similar software application considered a plus
∎ Experience of working in International NGO/organization will be an added advantage.
∎ KNOWLEDGE & SKILLS:
∎ Training and/or experience utilizing computers, including word processing, spreadsheet and other WFP standard software packages and systems eg. WINGS, GEMS
∎ General knowledge of UN system administrative policies, rules, regulations and procedures in the area of administration.
∎ LANGUAGE: Fluency in both oral and written communication in English
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Nov 2021
Company Information:
∎ 4 Nov 2021
∎ United Nations World Food Programme (WFP)
Category: IT/Telecommunication
Deadline Expired on 17th Nov 2021
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