IT Officer / Assistant IT Officer

Job Description

Title: IT Officer / Assistant IT Officer

Company Name: A Well Reputed Group of Company (Knit Composite)

Vacancy: 02

Age: Na

Job Location: Gazipur (Kashimpur)

Salary: Negotiable

Experience: --

Published: 2026-07-14

Application Deadline: 2026-08-13

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Provide day-to-day IT support for users across Factory.

• Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, biometric devices, and other IT equipment.

• Install, update, and troubleshoot Windows operating systems, Microsoft Office applications, antivirus software, and other business applications.

• Monitor and maintain LAN, WAN, Wi-Fi, Internet connectivity, switches, routers, and network devices.

• Provide first-level support for ERP, HR, Payroll, Attendance, Email, and other business software.

• Manage user accounts, passwords, access rights, and email configurations.

• Perform regular system backup and assist in disaster recovery procedures.

• Monitor server health and coordinate with senior IT personnel for maintenance and troubleshooting.

• Ensure proper maintenance of CCTV, IP Cameras, Access Control, Time Attendance, and related security systems.

• Maintain IT asset inventory, software licenses, warranty records, and service logs.

• Coordinate with hardware vendors and service providers for repair and maintenance activities.

• Assist in implementing IT security policies, antivirus management, data protection, and cyber security awareness.

• Troubleshoot hardware, software, network, and printer-related issues promptly to minimize downtime.

• Prepare daily, weekly, and monthly IT service reports.

• Support users during software implementation, upgrades, and new system deployment.

• Ensure proper documentation of IT infrastructure, configurations, and standard operating procedures.

• Maintain housekeeping and safety standards within the IT department.

• Perform any other tasks assigned by the management from time to time.

• Salary Review: Yearly
• Festival Bonus: 2
• Other Benefits: As per company policy.