Job Description

Title: International Communication Coordinator

Company Name: Wood Green Agency

Vacancy: 1

Age: At least 28 years

Job Location: Dhaka (PanthaPath)

Salary: Tk. 18000 - 22000 (Monthly)

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Healthcare Startup

• Bachelor/Honors

• 2 to 5 years
• The applicants should have experience in the following business area(s): Healthcare Startup

• Age At least 28 years

About Wood Green Agency/Horizon Health:

Wood Green Agency/Horizon Health is an international patient services company specializing in medical coordination and healthcare facilitation for patients seeking treatment abroad, particularly in Thailand. We work closely with internationally recognized hospitals to provide smooth and professional patient support services.

Job Responsibilities:

• Communicate with patients regarding medical appointments and treatment coordination

• Collect and organize medical reports and patient documents

• Coordinate with international hospitals and medical teams

• Assist patients with appointment scheduling and follow-up communication

• Guide patients regarding travel, visa, and accommodation arrangements

• Maintain patient records and databases

• Respond to inquiries through phone, WhatsApp, email, and social media

• Ensure professional and compassionate communication with patients and families

Requirements:

• Bachelor’s degree from a recognized university

• Strong communication skills in English and Bangla

• Good organizational and coordination skills

• Proficiency in Microsoft Office, email communication, and internet usage

• Ability to handle patients professionally and empathetically

• Previous experience in healthcare, customer service, hospital coordination, or travel-related services will be an advantage

Additional Requirements:

• Smart, well-presented, and professional attitude

• Strong follow-up and communication skills

• Ability to work under pressure and manage multiple cases

Other Benefits:

• Performance incentives

• Professional development opportunities

• Exposure to international healthcare coordination