ICT Officer

Job Description

Title: ICT Officer

Company Name: Salauddin Specialized Hospital Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Wari)

Salary: Negotiable

Experience: --

Published: 2026-01-24

Application Deadline: 2026-02-23

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Education & Professional Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or related field.

• Professional ICT certifications are an added advantage (e.g. CompTIA A+/Network+, CCNA, Microsoft, ITIL).

• Training in Health Information Systems (HIS) or Electronic Medical Records (EMR/EHR) is an advantage.

2. Age: 25 to 40 years. (Flexible in private sector)

3. Relevant Experience

• Minimum 2–5 years’ experience in an ICT/IT support role, preferably in a hospital or healthcare environment

• Experience supporting clinical and hospital information systems

• Experience working in a 24/7 operational environment is an added advantage.

4. Additional Requirements

• Willingness to work on-call, night, or weekend shifts

• Ability to respond promptly to ICT emergencies

• Continuous learning and adaptability to new health technologies.

5. Technical Competencies

• Installation, configuration, and maintenance of hospital ICT infrastructure

• Strong knowledge of networking (LAN/WAN, Wi-Fi, switches, routers)

• Administration of servers, databases, and backups

• Experience with Hospital Information Systems (HIS), EMR/EHR, Laboratory Information Systems (LIS), Radiology/PACS

• Strong understanding of data security, confidentiality, and patient data protection

• Ability to troubleshoot hardware, software, medical ICT equipment, and peripherals

• Knowledge of disaster recovery and business continuity systems

6. Key Duties & Functional Criteria

• Ensure continuous availability of ICT systems supporting clinical and administrative services

• Provide timely technical support to medical, nursing, and administrative staff

• Maintain and secure patient data and hospital records

• Monitor system performance, security logs, and network uptime

• Support integration between clinical systems and medical equipment

• Maintain ICT inventory, documentation, and system manuals

• Assist in ICT policy development and compliance with health regulations

7. Knowledge of Health Regulations & Standards

• Understanding of health information privacy and data protection laws

• Familiarity with health ICT standards (e.g. HL7, ICD, data interoperability standards) is an advantage

• Awareness of cybersecurity risks in healthcare environments

8. Soft Skills & Professional Attributes

• Strong problem-solving and troubleshooting skills

• Excellent communication skills (ability to support non-technical clinical staff)

• High level of integrity, confidentiality, and professionalism

• Ability to work under pressure in critical care environments

• Team-oriented with a service-delivery mindset