Head of Value Creation-Operation Department

Job Description

Title: Head of Value Creation-Operation Department

Company Name: Karnaphuli Group

Vacancy: 1

Age: 30 to 45 years

Job Location: Dhaka

Salary: Tk. 200000 - 350000 (Monthly)

Experience:

• 5 to 10 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Group of Companies

• Master of Business Administration (MBA)
• Master of Business Management (MBM)
• Bachelor of Commerce (BCom)

• 5 to 10 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Group of Companies

• Age 30 to 45 years

Value Creation & Commercial Performance

• Lead and implement value creation initiatives across warehousing, transport, and integrated logistics operations.

• Identify margin improvement opportunities through cost optimisation, pricing discipline, productivity gains, and asset utilisation.

• Drive EBIT improvement programmes aligned to strategic and operational priorities.

• Establish clear value metrics and track benefits realisation for all initiatives.

Commercial & Customer Value

• Partner with Sales and Operations to develop commercially viable customer solutions and bids.

• Support contract negotiations, renewals, and pricing strategies to ensure risk-adjusted profitability.

• Lead post-contract reviews to ensure expected value is delivered throughout the contract lifecycle.

• Develop value propositions that differentiate the 3PL offering beyond cost alone.

Operational Excellence & Productivity

• Work closely with Operations to improve throughput, labour productivity, route optimisation, and capacity utilisation.

• Champion continuous improvement methodologies (Lean, Six Sigma, process optimisation).

• Identify automation, digitalisation, and system-enabled efficiency opportunities.

• Support standardisation of processes across sites and business units.

Strategic Planning & Business Partnering

• Act as a strategic business partner to senior leadership and operational heads.

• Contribute to annual budgeting, forecasting, and long-range planning with a strong value lens.

• Provide fact-based insights to support investment decisions, capex proposals, and business cases.

• Support integration and value capture from new customers, expansions, or acquisitions.

Governance, Reporting & Analytics

• Develop robust dashboards and KPIs covering cost-to-serve, margin by customer, and operational efficiency.

• Ensure transparency of performance drivers and early identification of value leakage.

• Promote disciplined governance around value initiatives and accountability for outcomes.

People & Capability Development

• Build a value-focused culture across the organisation.

• Coach operational and commercial teams on financial acumen and value-based decision-making.

• Lead and develop a high-performing value creation or commercial analytics team.

• Provident fund,Mobile bill,Weekly 2 holidays,Insurance,Tour allowance