Head of Retail Operations
Job Description
Title: Head of Retail Operations
Company Name: Hatim Group
Vacancy: 1
Age: Na
Job Location: Dhaka (Paltan)
Salary: Negotiable
Experience:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Plastic/ Polymer Industry, Furniture Manufacturer, Steel
Published: 2026-02-03
Application Deadline: 2026-02-28
Education:
- Bachelor/Honors
Requirements:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Plastic/ Polymer Industry, Furniture Manufacturer, Steel
Skills Required:
Additional Requirements:
- Only Male
Proven experience managing multi-location showrooms
Experience in retail expansion and store launches is highly desirable
Key Skills & Competencies
Strong leadership and people management skills
Deep understanding of retail KPIs and inventory management
Excellent planning, execution, and follow-up discipline
Strong negotiation and location analysis skills
Comfortable working with ERP, Excel, and MIS dashboards
Willingness to travel extensively across Bangladesh
Responsibilities & Context:
Key Responsibilities
1. Showroom Operations Management
Oversee daily operations of all furniture showrooms
Ensure smooth functioning of:
Sales operations
Inventory handling
Cash, billing, and documentation
Store cleanliness, display, and visual merchandising
Ensure showroom SOPs are followed uniformly across all locations
2. Sales Performance & KPI Control
Monitor showroom-wise and salesperson-wise:
Sales targets vs achievement
Conversion rates and average ticket size
Product movement and slow-moving items
Implement performance KPIs and incentive structures
Take corrective action on underperforming showrooms or staff
3. Inventory & Stock Control
Maintain optimal inventory levels across all showrooms
Coordinate with factory, warehouse, and logistics teams for:
Stock replenishment
Inter-showroom stock transfers
Reduce stock aging, damages, and pilferage
Ensure accurate stock reporting and reconciliation through ERP
4. Showroom Administration & Compliance
Supervise showroom managers and administrative staff
Ensure compliance with company policies, pricing, discounts, and approvals
Control showroom expenses and budgets
Coordinate with HR on hiring, training, attendance, and discipline
5. Customer Experience & Brand Standards
Ensure a consistent premium Hatim Furniture brand experience
Monitor customer complaints, feedback, and after-sales coordination
Improve showroom layout, product presentation, and service quality
6. Retail Expansion & New Showroom Development
Identify potential locations for new furniture showrooms
Conduct feasibility studies including:
Footfall analysis
Market demand
Competitor presence
Rental and operating cost analysis
Coordinate showroom setup, staffing, inventory planning, and launch
Track performance of newly opened showrooms
7. Reporting & MIS
Prepare and present:
Daily/weekly/monthly showroom performance reports
Inventory aging and stock movement reports
Expansion and capex proposals
Provide actionable insights to top management
Job Other Benifits:
- Provident fund,Mobile bill,Tour allowance
- Lunch Facilities: Partially Subsidize
2 times snacks
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Others
