Guest Service Associate (GSA)
Job Description
Title: Guest Service Associate (GSA)
Company Name: Arham Beach Resort Cox's Bazar
Vacancy: 2
Age: 25 to 30 years
Job Location: Cox`s Bazar (Cox's Bazar Sadar)
Salary: Negotiable
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort
Published: 2026-06-02
Application Deadline: 2026-06-12
Education:
- Bachelor of Arts (BA)
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Resort
Skills Required: GSA
Additional Requirements:
- Age 25 to 30 years
- Only Male
Previous experience in a customer service or hospitality role
Proficiency in multiple languages
Familiarity with hotel management software
Strong conflict resolution and problem-solving skills
Ability to work flexible hours, including weekends and holidays
Experience in sales or upselling hotel services
Knowledge of local attractions and dining options
High school diploma or equivalent; degree in hospitality is a plus
Excellent verbal and written communication skills
Strong interpersonal skills and a friendly demeanor
Ability to multitask and handle high-pressure situations
Basic computer skills and familiarity with office applications
Attention to detail and strong organizational skills
Responsibilities & Context:
Greet guests upon arrival and provide a warm welcome
Check guests in and out efficiently and accurately
Handle reservations and manage room assignments
Respond to guest inquiries and resolve any issues or complaints
Provide information about hotel services, amenities, and nearby attractions
Assist with billing and payment processing
Coordinate with housekeeping and maintenance staff to ensure guest needs are met
Perform administrative tasks such as data entry and report generation
Maintain a clean and organized front desk area
Handle guest requests for special accommodations
Monitor customer feedback and contribute to service improvement initiatives
Job Other Benifits:
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Asper Company Policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
