General Manager - Quality Assurance

Job Description

Title: General Manager - Quality Assurance

Company Name: 100% export oriented Composite Knit garments factory

Vacancy: 1

Age: Na

Job Location: Dhaka (Savar)

Salary: Tk. 200000 - 300000 (Monthly)

Experience: --

Published: 2026-05-18

Application Deadline: 2026-05-31

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Overall Quality Management

• Lead and manage the complete QA/QC operation of the knit composite factory.

• Develop and implement quality policies, SOPs, systems, and procedures.

• Ensure all products meet buyer quality standards and specifications.

• Establish strong preventive quality systems rather than corrective systems.

• Maintain buyer satisfaction through consistent product quality.

2. Fabric & Knitting Quality Control

• Monitor yarn quality, GSM, shade, spirality, shrinkage, contamination, and knitting defects.

• Ensure fabric inspections are conducted as per 4-Point System.

• Coordinate with Knitting, Dyeing, and Lab teams for quality consistency.

• Monitor fabric relaxation, fabric width, and process loss control.

• Ensure all knitting and greige fabric quality records are maintained properly.

3. Dyeing & Finishing Quality Assurance

• Monitor shade approval, lab dip approval, bulk shade consistency, and finishing quality.

• Ensure proper control of shrinkage, color fastness, pilling, skewing, and hand feel.

• Coordinate with Lab and Technical teams to reduce reprocess and shade variation.

• Ensure all physical and chemical testing requirements are completed as per buyer standards.

4. Cutting Quality Control

• Ensure fabric panel checking and cutting quality standards are maintained.

• Control fabric shade segregation and bundle management.

• Ensure marker accuracy and minimize cutting rejection.

• Monitor cutting defects and implement corrective actions.

5. Sewing Quality Assurance

• Ensure inline, end-line, and traffic light systems are properly implemented.

• Monitor DHU%, RFT%, Alter%, Rejection%, and Repair trends.

• Analyze sewing defects and implement corrective and preventive actions (CAPA).

• Conduct regular quality meetings with Production and Technical teams.

• Ensure workmanship standards are maintained throughout sewing operations.

6. Finishing & Packing Quality

• Ensure finishing appearance, measurement, ironing, folding, ticketing, assortment, and packing quality.

• Ensure shipment audit pass rates meet buyer requirements.

• Monitor carton quality and shipment accuracy.

• Ensure final inspection pass rate is achieved before shipment.

7. Buyer Compliance & Audit Management

• Handle buyer QA visits, technical audits, and quality inspections.

• Ensure compliance with buyer manuals and quality protocols.

• Coordinate with buyers regarding quality comments and corrective actions.

• Prepare and maintain all QA-related documents and reports for audits.

8. Testing & Laboratory Coordination

• Coordinate with internal and external laboratories (ITS, SGS, BV, TUV, UL, etc.).

• Ensure all testing requirements are completed before shipment.

• Monitor failed test reports and implement preventive action plans.

• Ensure proper management of test samples and records.

9. Root Cause Analysis & CAPA

• Lead RCA (Root Cause Analysis) for major quality issues.

• Implement CAPA for recurring defects and buyer complaints.

• Conduct regular quality review meetings with all departments.

• Drive continuous improvement initiatives.

10. Team Management & Training

• Lead and supervise QA Managers, QCs, Auditors, and Inspectors.

• Develop training plans for quality teams and operators.

• Ensure skill development and succession planning within QA department.

• Evaluate team performance through KPIs.

11. Data Analysis & Reporting

• Prepare daily, weekly, and monthly quality reports for management.

• Analyze DHU trends, defect analysis, rejection trends, and shipment performance.

• Use ERP and digital systems for real-time quality monitoring.

• Present quality performance to management and buyers.

12. Cost Control & Quality Improvement

• Reduce rejection, alteration, rework, and process wastage.

• Improve First Pass Yield (FPY) and Right First Time (RFT).

• Minimize customer claims and shipment penalties.

• Support productivity improvement through quality stabilization.