Front Officer

Job Description

Title: Front Officer

Company Name: Seashell Group

Vacancy: 4

Job Location: Dhaka (Uttara), Narayanganj (Rupganj)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Highly preferred having any course in hotel and tourism management.
∎ Skills Required: Computer skill, English (Language), Good talking in Bangla, Hindi and English, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Cashier, Hotel and Resort, Receptionist/ Front Desk

Job Responsibilities:
∎ * Fluent in Bangla & English speaking.
∎ * Perform all check-in and check-out tasks.
∎ * Manage online and phone reservations.
∎ * Inform customers about payment methods and verify their credit card data
∎ * Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ * Welcome guests upon their arrival and assign rooms
∎ * Provide information about our hotel, available rooms, rates and amenities
∎ * Respond to clients' complaints in a timely and professional manner
∎ * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ * Up sell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments
∎ Requirements

Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Nov 2021

Company Information:
∎ 21 Nov 2021
∎ Seashell Group
∎ Address : House-113/B, Road-07, Sector-04, Uttara, Dhaka.
∎ Web : http://seashellparkresort.com/

Category: Others

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