Front Office Supervisor
Job Description
Title: Front Office Supervisor
Company Name: Hotel X
Vacancy: 02
Job Location: Narsingdi, Rajshahi
Employment Status: Full-time
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Executive Assistant, Front Desk Management, Front Office, Personal Secretary, Receptionist
∎ The applicants should have experience in the following business area(s):
Hotel, Party/ Community Center, Restaurant, Resort
Job Responsibilities:
∎ Welcome guests during check-in and giving a sound farewell to guest while checkout.
∎ Handling guest complaints and concerns in an efficient and timely manner.
∎ Oversee VIP guests, arrivals and departures.
∎ Have up to date information on daily room occupancy, arrivals and room requirements.
∎ Providing excellent customer service as per hotel standards.
∎ Providing information regarding the Hotel, town attractions, activities etc.
∎ Check on VIP reservations, complete their pre-registration formalities.
∎ Allocate rooms to all arriving guests.
∎ Maintain up-to date information on room rates, current promotions, offers and packages
∎ Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
∎ Co-ordinate with housekeeping for cleaning of rooms.
∎ Perform basic cashier activities as and when required.
∎ Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
∎ Follow the Standard rules and policies laid down by the management.
∎ Adhere to strict staff grooming and hygiene standards.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Must have 5-8 years of Front Office experience.
∎ Skills Required: Effective Communication, Excellent presentation, Fast Learner, Hospitality Management.
∎ Should have leadership aptitude, physically and mentally strong.
∎ Willing to extend working time if required.
∎ Overseas experience holders will get preference.
∎ Should possess strong networking capability, entertaining clients, ability to plan ahead and ready to work under pressure.
∎ Presentable personality, well groomed, courteous and excellent inter-personal relationship skills.
∎ Fluent in spoken & written English and Bangla as well as very good in listening.
∎ Other language proficiency will be counted as an added advantage.
∎ Familiar with MS Office package and Internet Browsing.
∎ Strong Leadership skills & administrative capabilities are required to run the front office activities smoothly.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: December 31, 2019
Company Information:
∎ Hotel X
∎ Address : MF Tower, Plot: GA-95/C
Middle Badda, Pragati Sharani,
Gulshan -1, Link Road, Dhaka 1212
∎ Web : www.index-companies.com
∎ Business : Architectural Consultancy, Agro-Industries, Ceramics Industries, Real Estate and Construction, Retail and Distribution, Power and Energy, Investment and Hospitality, Financial Services, Media, Pharmaceuticals, Foundation.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: Need not to apply if requirements are not complied.Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address.
Source: bdjobs.com
Deadline Expired on 31st Dec 2019
Similar Jobs
Front Office Executive
Manager (Business Development)
Manager, Business Developments - Food & Beverage
Restaurant Manager
Ticketing & Visa Processing Executive (Female)
Tele Sales Executive
Student Counselor (Female)
Executive - Airport Service
Consultant Cum Computer Operator
Reservation/ Sr. Reservation Officer
Assistant Manager / Manager - Food & Beverage (Foy's Lake Complex, Chattogram)
Manager - Customer Relationship Management (CRM)
Operation Manager (Cafe Arabika Limited)
Senior Travel Consultant
Tours & Holidays Executive
কাউন্সেলর
Student counsellor for UK, USA, Canada & Europe
Floor Captain/ Sr. Waiter
জেলা প্রতিনিধি
কাউন্সিলর
Sr Executive (Package Tour)
Chief Executive Officer-Medical Tourism
Executive, HR & Admin
Account Executive
Marketing Executive
Inventory Officer
Executive (Sales & Marketing, Ticketing and Tour Packaging)
Visa Counselor
Barista
Restaurant manager/Shift manager
Doctor / Medical Officer
Food & Beverage Manager
Executive - Airport Service
Visa Processing & Holidays
Chef
Operations Manager
Resort Manager
Travel Agency Reservation & Ticketing Executive
Night Auditor
Facebook Group