Front office Supervisor
Job Description
Title: Front office Supervisor
Company Name: Belabhumi Resort & Villa, Cox’s Bazar
Vacancy: 1
Age: 22 to 35 years
Job Location: Cox`s Bazar
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel, Resort
Published: 1-01-01
Application Deadline: 2026-11-04
Education:
High school diploma required; a degree or diploma in Hospitality Management is strongly preferred.
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel, Resort
Skills Required: Supervisor/ Operator
Additional Requirements:
- Age 22 to 35 years
Responsibilities & Context:
Key Responsibilities
• Shift Operations: Run daily front desk shifts, manage peak arrival and departure times, and handle shift handovers.
• Guest Services & Recovery: Greet VIPs and special-needs guests, handle escalated complaints, and ensure high service standards.
• Staff Leadership & Training: Assign daily duties, mentor new receptionists, schedule shifts, and evaluate team performance.
• Financial & Billing Management: Verify room rates, audit cash drawers and shift receipts, manage direct billing/vouchers, and resolve posting errors.
• Interdepartmental Coordination: Communicate room status updates directly with Housekeeping and Maintenance teams.
• Policy & Safety Enforcement: Ensure compliance with hotel brand standards, credit policies, and emergency/security pro
tocols.
Job Other Benifits:
As per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
