Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Royal Pacific Consultancy Limited

Vacancy: 1

Age: 22 to 30 years

Job Location: Dhaka (Banani)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Female

• Greet and welcome visitors in a professional and friendly manner

• Maintain visitor logs and manage appointment schedules

• Ensure the reception area is clean, organized, and presentable

• Coordinate with internal departments for visitor handling

• Receive and manage incoming calls promptly and professionally

• Make outbound calls for follow-ups, inquiries, and promotional purposes

• Provide accurate information regarding services, products, or procedures

• Transfer calls to relevant departments when necessary

• Address client queries, complaints, and requests efficiently

• Maintain a positive and helpful attitude at all times

• Ensure customer satisfaction through timely responses

• Handle basic office tasks such as data entry, filing, and documentation

• Maintain records of calls, inquiries, and client interactions

• Assist in preparing reports and maintaining databases

• Communicate effectively with team members and management

• Coordinate appointments, meetings, and schedules

• Follow up with clients regarding services or applicationsGenerate and track leads through calls and walk-ins

• Support marketing campaigns by calling prospective clients

• Maintain a database of potential and existing customers

• Mobile bill,Performance bonus