Front Desk Executive Customer Support Executive

Job Description

Title: Front Desk Executive Customer Support Executive

Company Name: Parkland Hospitals

Vacancy: 1

Age: 22 to 50 years

Job Location: Dhaka (Kalabagan)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital

Published: 2026-04-04

Application Deadline: 2026-04-09

Education:

• Diploma in Commerce in Commerce
• Bachelor of Commerce (Pass) in Commerce
• Bachelor of Business Administration (BBA) in Commerce

Training in customer service preferred, basic computer skills, experience with hospital/HIS software, good communication skills (Bangla & English)

Requirements:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital

Skills Required: Appointment Scheduling,Billing Software,Cash Handling,Communication and interpersonal skill,Customer Service,Data Entry (Both English & Bengali),Hospital Billing,Microsoft Excel,Problem solving and decision making,Receptionist/ Front Desk

Additional Requirements:

• Age 22 to 50 years

Responsibilities & Context:

1. Receive and assist patients at front desk

2. Manage appointments and patient registration

3. Generate bills and receipts (especially diagnostic/investigation bills)

4. Handle cash, card, and online payments

5. Provide customer support and handle queries/complaints

6. Coordinate with diagnostic, OPD, and accounts departments

7. Maintain proper records and daily reports

8. Ensure professional and courteous patient interaction

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Receptionist/ PS