Front Desk And Admin Officer

Job Description

Title: Front Desk And Admin Officer

Company Name: Aleya memorial diabetic and heart centre

Vacancy: 2

Age: 25 to 35 years

Job Location: Sirajganj

Salary: Tk. 10000 - 12000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Diagnostic Centre, Chamber
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)
• Master of Business Administration (MBA)

• 2 to 4 years
• The applicants should have experience in the following business area(s): Diagnostic Centre, Chamber
• Freshers are also encouraged to apply.

• Age 25 to 35 years
• Only Female

Job Responsibilities

Front Desk & Guest Relations

• First Point of Contact: Greet visitors, patients, clients, and guests warmly upon arrival with a professional and welcoming attitude.

• Call Management: Efficiently manage the central switchboard to receive, screen, and route incoming calls, and accurately log messages.

• Query Resolution: Address general inquiries about company services, appointments, schedules, and billing politely and accurately.

• Visitor Logging: Maintain an up-to-date visitor logbook or digital registration system ensuring security protocols are met.

Administrative Support

• Office Maintenance: Oversee the daily cleanliness, orderliness, and professional presentation of the reception area and office premises.

• Inventory & Supplies: Monitor, track, and restock office stationery, medical/chamber forms, pantry items, and other essential supplies.

• Document Management: Handle incoming and outgoing couriers, letters, and documents, and ensure they are sorted and delivered to the respective departments promptly.

• Record Keeping: Maintain proper filing systems (both physical and digital) for administrative records, bills, and office correspondence.

Operations & Coordination

• Appointment Scheduling: Manage calendars, schedule appointments for clients/patients, and coordinate meeting room bookings.

• Vendor Management: Coordinate with utility service providers, office maintenance staff, technicians, and external vendors for smooth office operations.

• Billing Support: Assist in basic cash handling, generating invoices, receiving payments at the front desk, and daily cash reconciliation if required.

• Ad-hoc Tasks: Assist the HR and Management team with day-to-day operational tasks, event coordination, or internal communications.

Job Requirements (Quick Add-on)

• Education: Minimum Graduate/Bachelor's degree in any discipline.

• Experience: 1–3 years of proven experience as a Front Desk Officer, Receptionist, or Admin Executive.

• Skills: Excellent verbal and written communication skills, basic computer literacy (MS Word, Excel, Email), and strong multitasking abilities.