Floor Supervisor

Job Description

Title: Floor Supervisor

Company Name: Chalet Restaurant

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-05-10

Application Deadline: 2026-05-31

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Supervise the efficient operation of all departments and assigned shifts, including conducting pre-shift meetings and ensuring high service standards.

2. Administer staff training programs, prepare work schedules, and manage inventory effectively.

3. Monitor, address, and resolve guest complaints promptly, ensuring customer satisfaction and proper follow-up for feedback.

4. Conduct regular inspections of food and beverage preparation, presentation, and stock levels to maintain quality and maximize sales.

5. Ensure compliance with established food quality, safety, and service standards.

6. Manage daily restaurant operations and workload distribution to maintain excellent service and operational efficiency.

7. Train and guide employees to ensure smooth onboarding and adaptation to company policies and procedures.

8. Support staff development by providing coaching, additional training, and recommending incentives when appropriate.

9. Coordinate with the F&B Manager on daily operational matters and maintain accurate financial and administrative records.

10. Ensure compliance with company policies and all applicable local, state, and federal regulations, including labor cost controls and guest relations standards.

11. Evaluate employee performance and recommend salary adjustments, promotions, and incentive programs.

12. Maintain employee records, duty schedules, attendance, and performance reports.

13. Develop and implement promotional, merchandising, and marketing plans, including preparation of advertising materials in line with company standards.

14. Support and motivate team members to deliver exceptional customer service.

15. Maintain proper sanitation and hygiene standards in kitchen and service areas, ensuring an excellent overall store presentation.

16. Coordinate with team members to achieve sales targets, enhance customer satisfaction, and improve productivity by following company procedures.

17. Perform other financial and administrative duties as assigned by the Controller of Accounts & Administration.

• Mobile bill,T/A
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2