Floor In-Charge (Customer Care)

Job Description

Title: Floor In-Charge (Customer Care)

Company Name: Dhaka Central International Medical College & Hospital

Vacancy: 6

Age: 25 to 30 years

Job Location: Dhaka (Shyamoli)

Salary: Negotiable

Experience:

Published: 2026-03-28

Application Deadline: 2026-04-15

Education:

    • Master of Business Administration (MBA)
    • Master of Science (MSc) in Any Discipline


Requirements:

Skills Required:

Additional Requirements:
  • Age 25 to 30 years
  • Only Female
  • Women are especially encouraged to apply

  • Fresher and Experienced Candidates are encouraged to apply.

  • Strong communication and interpersonal skills

  • Ability to deal with patients and attendants politely and efficiently

  • Good coordination, problem-solving, and leadership skills

  • Ability to work under pressure in a hospital environment

  • Basic computer knowledge, including MS Office, will be an advantage



Responsibilities & Context:
  • Supervise and manage customer care activities on the hospital floor

  • Assist patients and attendants with queries, directions, and service-related support

  • Handle patient complaints and service issues with care and professionalism

  • Maintain a patient-friendly, organized, and supportive environment

  • Support management in improving patient satisfaction and service standards



Job Other Benifits:
  • Provident fund,Over time allowance,Medical allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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