Executive/Sr. Executive (Customer Service)

Job Description

Title: Executive/Sr. Executive (Customer Service)

Company Name: Orient Overseas Container Line (OOCL)

Vacancy: --

Age: At most 35 years

Job Location: Dhaka

Salary: --

Experience:

  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Overseas Companies


Published: 2025-08-06

Application Deadline: 2025-08-30

Education:
    • Bachelor/Honors
    • Masters


Requirements:
  • 2 to 3 years
  • The applicants should have experience in the following business area(s): Overseas Companies


Skills Required:

Additional Requirements:
  • Age At most 35 years
  • Sound knowledge in computer skills (MS Office, Outlook).

  • Communication in English Proficiency

  • Minimum 2/3 years’ experience in freight forwarding/ Logistics shipping



Responsibilities & Context:

A well reputed international Shipping Logistics company’s local agent is looking for young, energetic candidates to fill the following vacant positions for the Dhaka office.

This potential candidate should be prepared to work in a fast-paced team environment and continue the placement, having gained broad experience in various aspects of Shipping & logistics.

Responsibilities:

  • Provide customer service including response customer query and concern by precise communication.

  • Attend customer calls professionally & timely.

  • Corresponding with foreign customers.

  • Capable of resolving issues and handling customer complaints.

  • Accept booking and necessary update into the system within timeframe.

  • Understand customer needs and serve them with satisfaction.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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