Executive/Sr. Executive-Client Service

Job Description

Title: Executive/Sr. Executive-Client Service

Company Name: A Leading Advertising Firm

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in marketing, business administration, or a related field.
∎ Minimum of 2-3 years of experience in customer service, client management, or account management.
∎ Skills Required: Good communication skills, Negotiation Skills, Presentation skill

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Business Development, Client Service/ Marketing, Customer Relationship Management, Digital Marketing, Digital Marketing (Social Media Marketing), Promotion and Branding, SEO and Digital Marketing
∎ The applicants should have experience in the following business area(s): Advertising Ageny, Film Production

Job Context:
∎ A renowned Advertising Firm looking for an experienced and dynamic individual to join their team as an Executive/Sr. Executive-Client Service team.
∎ The ideal candidate will have a strong background in customer service, with experience managing and retaining clients.
∎ The candidate should also have excellent communication skills, be highly organized, and be able to work in a fast-paced environment.

Job Responsibilities:
∎ Maintaining the reliable point of contact with each client to establish a strong Business relationship.
∎ Key accounts maintenance & keep attachment with client for regular follow-up.
∎ Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
∎ Ensuring the delivery of creative content according to committed deadline.
∎ Creating Marketing roadmap & strategy for promotional campaign.
∎ Digital campaign planning & supervision.
∎ Preparing standard pitch based on client brief
∎ Monitoring media planning for ad placement in different digital media.
∎ Outstanding collection & follow-up.
∎ Planning and coordinating the implementation of business plans and the Penetration of new markets.
∎ Stay up-to-date on industry trends and emerging technologies to provide insights and recommendations to clients.
∎ Collaborate with the sales team to identify new opportunities for growth within existing client accounts.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Strong communication and interpersonal skills.
∎ Ability to build and maintain strong client relationships.
∎ Proactive problem-solver with a customer-centric mindset.
∎ Highly organized, with the ability to manage multiple projects and priorities.
∎ Experience working in a fast-paced environment.
∎ Knowledge of CRM systems and customer service best practices.

Salary:
∎ Negotiable
∎ As per Company Policy

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Apr 2023

Company Information:
∎ 28 Mar 2023
∎ A Leading Advertising Firm

Category: Media/Advertisement/Event Mgt.

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Source: bdjobs.com

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