Executive/Sr Executive, Admin (Duty Manager)

Job Description

Title: Executive/Sr Executive, Admin (Duty Manager)

Company Name: Kingston Hospital Ltd.

Vacancy: --

Age: 25 to 40 years

Job Location: Dhaka (Mirpur12)

Salary: Negotiable

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Bachelor/Honors

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Age 25 to 40 years
• Only Male

Executive/Sr Executive, Admin (Duty Manager) is responsible for overseeing the day-to-day operations of a business during a specific shift, supervising staff, ensuring smooth service delivery, resolving customer issues, maintaining operational efficiency and acting as a liaison between employees and upper management all while prioritizing customer satisfaction and upholding company standards.

Responsibilities:

• Staff Supervision: Assigning tasks to staff, monitoring performance, providing feedback and addressing employee concerns.
• Customer Service: Handling customer inquiries, complaints, and ensuring a positive guest experience.
• Operational Management: Monitoring daily operations, ensuring compliance with company policies and identifying areas for improvement.
• Problem Solving: Addressing issues that arise during the shift, finding solutions to customer problems and resolving conflicts between staff.
• Shift Management: Opening and closing procedures as well as ensuring accurate reporting.
• Communication: Maintaining clear communication with staff, upper management and customers.
• Training and Development: Assisting in training new employees on company procedures and standards.
• Safety and Security: Ensuring adherence to safety regulations and responding to emergencies.
• Inventory Management: Monitoring stock levels and placing orders as needed.
• Management of the front desk/reception counters.
• Perform any other reasonable task that may be assigned to them by the supervisor/Authority from time to time.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2