Executive/ Senior Executive - Client Relations
Job Description
Title: Executive/ Senior Executive - Client Relations
Company Name: Navana Real Estate Limited
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B.Sc. In Civil Engineering from any reputed University,
∎ Or, BBA/ MBA in Marketing
Experience Requirements:
∎ 3 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Sales & Marketing, Service/ support
∎ The applicants should have experience in the following business area(s):
Real Estate
Job Context:
∎ Experience in customer services in real estate sector.
∎ Graduation in Civil Engineering.
Job Responsibilities:
∎ Planning and Managing day to day customer activities and keep up their satisfaction at an optimum level.
∎ Leading a team of spirited individuals to achieve business activities
∎ Ensuring outstanding service to the clients by changing working drawings as per their requirements as additional work.
∎ Develop, improve and implement customer service processes and procedures.
∎ Work as a cross functional leader liaising with customers to ensure faultless service to the customers.
∎ Analyze customer service training programs, implement and deliver new applicable modules Requirements.
∎ Solve any obligation of the clients regarding technical, construction, modification and optional works.
∎ Co-ordination and supervise project works to monitor and ensure the proper modification as per requirement of the client.
∎ Co-ordination with the Architect, Construction Engineer and Structural Engineer to convey the observations or comments of the clients on the products.
∎ Communicating with Construction and Design Department to maintain the quality of works as recommended from the clients.
∎ Co-ordination with the Procurement Department to ensure quality of the major construction materials such as steel, cement, bricks, sand etc considering the view of the clients.
Additional Requirements:
∎ Age 26 to 32 years
∎ Both males and females are allowed to apply
∎ Capable to maintain standard record to ensure on time customer service.
∎ Ensure customer service in the optimum level of satisfaction for end customer.
∎ Respond to Customer queries & complaints and reflect on the insights using appropriate communication methods & tools
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Full Subsidize Transport Facility.
∎ Hospitalization Facility
Application Deadline: November 16, 2019
Company Information:
∎ Navana Real Estate Limited
Category: Engineer/Architect
Source: bdjobs.com
Deadline Expired on 16th Nov 2019
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