Job Description
Title: Executive, Reservation & Ticketing
Company Name: Saimon Global Ltd.
Vacancy: 1
Age: 24 to 32 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Tour Operator
Published: 21 Jun 2025
Education:
∎ Bachelor/Honors in any discipline
Requirements:
Additional Requirements:
∎ Age 24 to 32 years
∎ Proven experience in reservation and ticketing, with a strong background in the hospitality and travel industries.
∎ Solid customer service expertise, ensuring high levels of client satisfaction and repeat business.
∎ Excellent written and verbal communication skills, with the ability to engage effectively with diverse clients and team members.
∎ Strong multi-tasking and time management abilities, capable of prioritizing tasks in fast-paced, deadline-driven environments.
∎ Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.), with the ability to create reports, manage communications, and handle administrative tasks efficiently.
∎ Accurate and detail-oriented with data entry experience, ensuring reliable and organized record-keeping.
∎ Proven experience in reservation and ticketing, with a strong background in the hospitality and travel industries.
∎ Solid customer service expertise, ensuring high levels of client satisfaction and repeat business.
∎ Excellent written and verbal communication skills, with the ability to engage effectively with diverse clients and team members.
∎ Strong multi-tasking and time management abilities, capable of prioritizing tasks in fast-paced, deadline-driven environments.
∎ Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.), with the ability to create reports, manage communications, and handle administrative tasks efficiently.
∎ Accurate and detail-oriented with data entry experience, ensuring reliable and organized record-keeping.
Responsibilities & Context:
∎ Assisting and advising customers in selecting from a variety of travel options.
∎ Making reservations based on customers’ specific requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers’ desired travel dates.
∎ Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Resolving any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services
∎ Answering customer inquiries about the reservation process.
∎ Upselling, when appropriate, by informing customers of additional services or special packages such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who need to amend or cancel a reservation.
∎ Assisting and advising customers in selecting from a variety of travel options.
∎ Making reservations based on customers’ specific requirements and budgetary allowances.
∎ Checking the availability of accommodation or transportation on the customers’ desired travel dates.
∎ Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
∎ Processing payments and sending confirmation details to customers.
∎ Resolving any issues that may arise with bookings or reservations.
∎ Selling and promoting reservation services
∎ Answering customer inquiries about the reservation process.
∎ Upselling, when appropriate, by informing customers of additional services or special packages such as tour tickets, travel insurance, or upgraded seats/accommodations.
∎ Providing support to customers who need to amend or cancel a reservation.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Saimon Global Ltd.
∎ 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1
Dhaka-1212
∎ Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:
Singapore Airlines, United & Kenya Airways.
Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services.
Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;
· Thai Visa Application for Royal Thai Embassy Dhaka
· Singapore Visa Application for Singapore Consulate Dhaka
· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka
· Spain Visa for Spain Embassy Dhaka
Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.
The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.
Please refer to our website : www.saimonglobal.com for any further details.
Address::
∎ 1st Floor, Saimon Center, Hs-4A, Rd-22, Gulshan-1
Dhaka-1212
∎ Saimon Global Ltd is one of the leading travel, Visa processing and travel technology company in Bangladesh. The company specializes in Airline GSA operations and are currently the GSA of:Singapore Airlines, United & Kenya Airways. Saimon Global Ltd is Preferred Partner for MJETs- Asia’s No.1 Private Charter Company, providing World-Class Private Jet Services and Air Ambulances Services. Saimon Global is also the Exclusive Bangladeshi company specialized in Visa Processing. Currently the company is the authorized visa processing agent processing;· Thai Visa Application for Royal Thai Embassy Dhaka· Singapore Visa Application for Singapore Consulate Dhaka· American Citizen Service (CRBA applications & Adult Passport renewal DS-82) for US Embassy Dhaka· Spain Visa for Spain Embassy Dhaka Saimon Global is also one of the leading IT enabled service provider and has launched Telemedicine APP, TAKEMED and Online Travel Agency, TRYOTEL. Tryotel APP is available in both Android and IOS device.The App provides a one stop solution for all travelers looking to book Flights, Hotel, Holiday Packages, Tours and other travel related services.Please refer to our website : www.saimonglobal.com for any further details.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Jul 2025
Category: Hospitality/ Travel/ Tourism
