Executive, Recovery & Collection

Job Description

Title: Executive, Recovery & Collection

Company Name: Prothom Alo

Vacancy: --

Location: Dhaka (Kawran Bazar)

Experience:
∎ 1 to 3 years

Published: 28 Aug 2024

Education:
∎ Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Requirements:

Additional Requirements:
∎ Proven experience in accounts receivable, debt collection, or a related field.
∎ A minimum of 1-3 years of experience is required, so freshers are discouraged from applying.
∎ Strong verbal and written communication skills.
∎ High level of accuracy and attention to detail.
∎ Proficiency in MS Office (Excel, Word, Outlook) and familiarity with accounting software.
∎ Ability to handle sensitive and confidential information.
∎ Proven experience in accounts receivable, debt collection, or a related field.
∎ A minimum of 1-3 years of experience is required, so freshers are discouraged from applying.
∎ Strong verbal and written communication skills.
∎ High level of accuracy and attention to detail.
∎ Proficiency in MS Office (Excel, Word, Outlook) and familiarity with accounting software.
∎ Ability to handle sensitive and confidential information.

Responsibilities & Context:
∎ Actively pursue overdue accounts to recover outstanding balances through phone calls, emails, and letters.
∎ Monitor accounts to identify overdue payments, track the aging of receivables, and take appropriate actions to address delinquent accounts.
∎ Customer Relations: Maintain professional and positive relationships with customers while resolving payment issues.
∎ Accurately document all collection activities and customer interactions in the company’s system.
∎ Ensure all recovery actions comply with relevant laws, regulations, and company policies.
∎ Prepare and present regular reports on collection activities, outstanding debts, and recovery rates to management.
∎ Work closely with the finance, legal, and customer service teams to resolve disputes and enhance the effectiveness of collection strategies.
∎ Department: Accounts & Finance
∎ Key Responsibilities:
∎ Actively pursue overdue accounts to recover outstanding balances through phone calls, emails, and letters.
∎ Monitor accounts to identify overdue payments, track the aging of receivables, and take appropriate actions to address delinquent accounts.
∎ Customer Relations: Maintain professional and positive relationships with customers while resolving payment issues.
∎ Accurately document all collection activities and customer interactions in the company’s system.
∎ Ensure all recovery actions comply with relevant laws, regulations, and company policies.
∎ Prepare and present regular reports on collection activities, outstanding debts, and recovery rates to management.
∎ Work closely with the finance, legal, and customer service teams to resolve disputes and enhance the effectiveness of collection strategies.

Compensation & Other Benefits:
∎ Salary: Negotiable (Based on Experience and Qualifications)
∎ Weekend: Friday and Alternative Saturdays
∎ Other Benefits: As per company policy

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Read Before Apply:

To apply, please submit your resume and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role in the following email: career@prothomalo.com