Executive - Operations

Job Description

Title: Executive - Operations

Company Name: A Renowned Lifestyle Brand

Vacancy: 1

Age: 24 to 34 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Retail Store, Shopping mall, Shop/Showroom

• Bachelor of Business Administration (BBA) in Marketing

• At least 4 years
• The applicants should have experience in the following business area(s): Retail Store, Shopping mall, Shop/Showroom

• Age 24 to 34 years

• Strong leadership and people-management skills

• Sales and target-oriented mindset

• Retail operations knowledge

• Analytical and problem-solving ability

• Strong communication skills

• Customer-focused approach

• Good MS Excel and reporting skills

• Willingness to travel across assigned outlets

To monitor and ensure smooth outlet and store operations, including sales, inventory, manpower, customer service, SOP compliance, stock damage/expiry control, FIFO, store audit, and operational standards across assigned outlets.

Key Responsibilities

• Monitor outlet-wise sales performance against targets and follow up on performance gaps.

• Conduct regular outlet visits to ensure proper operations, SOP compliance, VM, cleanliness, and customer service.

• Monitor Outlet Managers and store teams regarding performance, attendance, discipline, and productivity.

• Ensure proper stock availability, replenishment, inventory accuracy, FIFO, and store management.

• Monitor and control damaged, expired, near-expiry, and slow-moving stock to minimize inventory loss.

• Conduct regular store audits and follow up on audit findings and corrective actions.

• Monitor billing, cash handling, discounts, returns, and other operational controls.

• Handle customer complaints and ensure timely resolution.

• Monitor competitor activities, market trends, pricing, and promotional activities.

• Prepare regular outlet performance, inventory, audit, and operational reports.

• Coordinate with HR, Supply Chain, Finance, Commercial, and other departments to resolve outlet-related issues.

• Support company campaigns, promotions, new product launches, and other operational initiatives.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2