Title: Executive- IT & MIS
Company Name: Al Haramain Perfumes Pvt. Ltd
Vacancy: --
Age: 25 to 31 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Provide on-site and remote technical support to office users, ensuring smooth operation of computer systems, software, and network services.
Diagnose and resolve hardware, software, operating system, and network connectivity issues in a timely manner.
Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT equipment.
Assist in LAN/WAN connectivity setup and perform basic network troubleshooting when required.
Install and configure network devices such as switches, routers, and access points under guidance.
Perform routine servicing tasks including firmware updates, basic configuration changes, and equipment maintenance.
Assist in applying system updates, security patches, and configuration changes on Windows and Linux systems.
Perform scheduled backups of system configurations and ensure data safety procedures are followed.
Support installation, maintenance, and troubleshooting of CCTV systems, biometric devices, and other office security systems.
Respond to service requests and maintain accurate records in the IT ticketing system.
Assist senior IT team members during system upgrades, maintenance activities, and new technology deployments.
Provide basic user support for collaboration tools such as email, Outlook, Teams, and other office applications.
Maintain proper documentation of hardware inventory, configurations, and completed service activities.
Expert in Inventory Management
Proficiency in Bengali Typing will be given preferences.