Title: Executive - Call Center / Tele Marketing
Company Name: Kopotakkho Homes Ltd.
Vacancy: 2
Age: 20 to 30 years
Job Location: Dhaka
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
Conduct outbound calls to prospective clients and leads to promote real estate services, generate interest, and set up appointments for further discussions.
Identify and qualify potential leads through effective communication and engagement.
Handle inbound calls and inquiries from existing and potential clients.
Provide exceptional customer service by addressing queries, resolving issues, and ensuring customer satisfaction.
Possess in-depth knowledge of the company's real estate offerings, current market trends, and upcoming projects to communicate and influence potential clients effectively.
Manage and update customer databases with accurate information.
Nurture and cultivate leads through regular follow-ups, maintaining positive and professional relationships.
Gather feedback from clients and prospects to identify areas of improvement in products or services.
Relay this information to the relevant departments for continuous enhancement.
Maintain detailed and accurate records of all interactions with clients and leads.
Keep track of sales metrics, call logs, and customer feedback for reporting purposes.