Duty Manager
Job Description
Title: Duty Manager
Company Name: Ashulia Women and Children Hospital
Vacancy: 2
Age: 25 to 40 years
Job Location: Dhaka (Ashulia)
Salary: Negotiable
Experience:
- At least 5 years
- The applicants should have experience in the following business area(s): Hospital
Published: 2025-11-07
Application Deadline: 2025-12-07
Education:
- Masters
- Master of Business Administration (MBA)
Requirements:
- At least 5 years
- The applicants should have experience in the following business area(s): Hospital
Skills Required:
Additional Requirements:
- Age 25 to 40 years
- Only Male
5 to 7 year(s) same position in a reputed Hospital·
At least 2 years proven experience in similar job or customer care particularly in any reputed Hospital / Corporate Hospital.·
Must have excellent communication, negotiation and interpersonal skills·
Highly energetic and ambitious candidates are encouraged to apply.·
Advanced level PC skills in MS Word, Excel, and PowerPoint (Knowledge of Windows Operating System and MS outlook is essential).
Responsibilities & Context:
Perform regular spot-check of all patient care services and to maintain high quality standards through routine visit to every ward and floor.
Coordinate with housekeeping, maintenance, nurses, duty doctors, consultants, medical services and other concerned departments in attending the patients need.
Address any patient`s request, requirement, complaints, etc. Monitor and ensure that all the complaints are resolved in appropriate manner.
Attend all urgent calls outside and from the emergency department, intensive care unit, cabin/ward and provide necessary support. Also, submit all incidence report through the Duty Manager Report for management attention.
Streamline all activities from admission to in-patient care, as well as bill payment to discharge of the patient.
Maintain official formalities of Medical legal case (MLC) / MLC expired patients.
Counsel the patients and their attendants regarding patients` rights and responsibilities as well as hospital policy and procedures whenever required.
Provide personalized services for high value, VIP, vulnerable patients.
Contact patients or patients` families to retrieve what exactly they want to suggest for improving our services and analyzing the comments and taking necessary steps to resolve accordingly.
To deal with diversified customers as well as lead cross functional operational activities with very good management and communications skills.
Daily incidents/complaints/problems (Internal/External) record in a Register/Form/Note for future reference and knowledge·
Any other job assigned by the authority.
Job Other Benifits:
As per company policy.·
Transport available on route from BSMMU (PG Hospital) to AWCH (Ashulia)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 15.50% |
| University of Dhaka | 4.39% |
| Jagannath University | 2.07% |
| Daffodil International University (DIU) | 1.81% |
| Jahangirnagar University | 1.81% |
| Stamford University Bangladesh | 1.55% |
| North South University | 1.55% |
| Northern University Bangladesh | 1.55% |
| Tejgaon College | 1.29% |
| University of Rajshahi | 1.29% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 27.91% |
| 31-35 | 28.17% |
| 36-40 | 17.57% |
| 40+ | 25.58% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 4.39% |
| 20K-30K | 20.41% |
| 30K-40K | 27.13% |
| 40K-50K | 23.00% |
| 50K+ | 25.06% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.98% |
| 0.1 - 1 years | 2.84% |
| 1.1 - 3 years | 8.27% |
| 3.1 - 5 years | 10.59% |
| 5+ years | 71.32% |
