Job Description

Title: Digital Innovation (IMIS) Coordinator

Company Name: SNV Netherlands Development Organisation, Bangladesh

Vacancy: Not specific

Job Location: Dhaka, Jashore

Employment Status: Contractual

Educational Requirements:
∎ Proficiency level equivalent to bachelor's or Master's degree in urban planning, civil engineering or related fields to this post,

Experience Requirements:
∎ At least 7 year(s)

Job Context:
∎ Based in Dhaka or Jashore with regular field visits
∎ National contract
∎ Duty station : Dhaka or Jashore with frequent travel to other programme areas
∎ Contract Duration : The duration of the proposed contract is up to January 31, 2023 with a possibility of extension depending on performance and availability of funds.
∎ Expected Joining Date : As soon as possible.
∎ Working Hours : Full time (minimum of 40 hours per week)
∎ Context and purpose of the job:
∎ Resources are scarce, municipalities need to make decisions which impact accountability, management and investment in services. Access to data is a development issue, but with access to geo-localised data services can be delivered more efficiently and equitably, reducing service costs and improving inclusivity. Currently, data is underutilised in most Bangladeshi municipalities. Most data are paper based with very limited digitalisation and almost no data geo-localised in GIS. Moreover, data is deconcentrated and not shared among institutions, duplicating potential common databases across sectors and services, and lack of integration with national databases. To tackle these issues, SNV conceptualised the Integrated Municipal Information System (IMIS).
∎ IMIS is a web GIS-based information system integrating spatial data on buildings, roads, drains and containments (septic tanks and pit latrines), which can integrate endless layers. IMIS was originally designed to help municipalities and service providers to manage efficiently Faecal Sludge Management (FSM) services. However, as holding ID and building footprint are linked, it now enables city authorities to integrate different municipal functionalities and services (water, holding tax, solid waste, trade license...). Most importantly, it enables evidence-based decision making and planning for municipal services in line with government`s Smart City initiatives, with potential linkages to national databases (health, education, emergency response). Additionally, the system contains a customizable dashboard to monitor Key Performance Indicators, used for accountability with national government.
∎ The IMIS, initially supported by Bill and Melinda Gates Foundation and developed by IT service providers, is currently implemented in 2 city corporations (Khulna and Gazipur) and 2 Paurashava (Jhenaidah and Jashore), planning to expand to other 2 municipalities, water utilities and other cities. And potentially other countries. The system is capturing attention of several donors and national government.
∎ The Digital Innovation (IMIS) Coordinator will lead the replication and implementation of the IMIS system across different cities in the country (and potentially abroad). From one side, he/she will be responsible to replicate and expand the system in new cities and with potentially different donors/clients. This will require communication and coordination with national and local government officials from different institutions (DPHE, LGED, A2I, etc). From the other side, he/she will be responsible to ensure the implementation and usability of the system at local level. For this purpose, his/her role will be to act as the linkage between the local governments/utilities and the software developers, to ensure that the issues and requirements by users are translated/transferred to the developers, and that new modules and improvements are used correctly by users. He/she will take care of the easiness of the user interface (UX) to ensure functionality and accessibility by non-technical users.
∎ We are looking for a motivated, proactive and skilled professional that, preferably, combines knowledge and experience in urban planning (to understand city`s needs and how urban services management works), Geographical Information Systems (GIS)/data capture (basic understanding of geospatial databases) and/or Software Development (basic or moderate IT knowledge about web-based systems). Moreover, we expect this professional to be able to orient and train non-skilled local government officials and service providers in the use of the IMIS, with patience and teaching/orientation skills.
∎ The Digital Innovation (IMIS) Coordinator will work jointly with SNV`s GIS & Data Coordinator Expert, an IT Software Development Bangladeshi company that SNV is currently working with and/or other companies, as required. Besides, he/she will have support from the overall SNV`s WASH team and its city coordinators. We expect thee IMIS Coordinator to be very close to the local government and utilities to ensure the use of the system, with continuous visits and communication.

Job Responsibilities:
∎ Result areas:
∎ Project set-up and design:
∎ Initiates contract handover from the Business Development Team. Sets up and communicates administrative, governance, accounting, HR, M&E structures and procedures for the project. Initiates implementation of the project plan upon approval of donor(s) and sector leader and/or country director, in accordance to the SNV project management procedures, relevant SNV structures and procedures, accounting principles, donor requirements and contracted commitments.
∎ Project Coordination:
∎ Leads, manages and motivates the IMIS team, partners, consultants/firms and relevant stakeholders. Plans and assigns deliverables and activities, reviews their progress and addresses deviations in terms of timelines and quality, based on project planning, deliverables agreed and budget set. Manages project closure and evaluation process including hand-over of complete and up-to-date project file to Sector Leader or Country Director based on project management procedures.
∎ Project quality assurance:
∎ Takes responsibility for the functionality, visualisation (UX) and usability of the IMIS, and ensures quality of the deliverables by IT software developers and ensures sufficient technical input to meet the quality standards.
∎ Analysis & Reporting:
∎ Ensures collection, consolidation and review of project information, according to SNV's monitoring and evaluation guidelines.
∎ Contract Management & Project Accounting:
∎ Manages and accounts for full compliance of administrative, finance and HR components of the project with SNV internal procedures and requirements specified in the donor, sub-consultancy and consultants/partner contracts in consultation with sector leader or CD. Ensures that approval for, coding and booking of all expenditures is done according to the relevant procedures and authorisation levels. Prepares, accounts for, manages and reports on project budget (and revisions thereof). Discusses and obtains approval of donor for contract / budget deviations. Discusses security and (financial risk) mitigation (incl. due diligence). Fully understands procurement and comply with requirements and contracts.
∎ People Management & Team Leadership:
∎ Guides, develops, coaches and motivates team members and prepares resource estimation based on forecast in order to attract and recruit (SNV staff, consultants and/or local partners). Advises HR and country management on contract conditions for consultants and local partners, within guidelines and project budget.

Additional Requirements:
∎ Desired profile: Urban Planner with Digital Skills.
∎ Minimum 3 to 4 years-experience in the field of digitalization
∎ At least least 7 years of development work experience, thorough knowledge of project design and implementation.
∎ Knowledge and/or experience on geographical information systems (GIS) and/or in IT software development is essential requirement. Experience working with local government or urban water and sanitation will add value.
∎ Competencies:
∎ Planning and organising
∎ The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals.
∎ Communication
∎ The ability to communicate in clear language and to adjust one's use of language to the audience's level, making sure ideas and essence are understood by the audience.
∎ Problem analysis
∎ The ability to detect problems, recognise important information and link various data to trace potential causes and look for relevant details.
∎ Result orientation
∎ The ability to take direct action in order to attain or exceed objectives.
∎ Focus on quality
∎ Setting high quality standards and striving for continuous improvement and quality assurance.

Compensation & Other Benefits:
∎ The total gross salary package (basic salary + House Rent Allowance + Transportation Allowance +Medical Allowance) will range between BDT 101,128 and BDT 123,750per month, depending on the selected candidate's work experience and competencies.
∎ Staff will also be entitled for provident fund and gratuity and festival Allowance according to the HR Personnel Manual of SNV in Bangladesh. In addition, Staff will be under life insurance coverage and staff including his/her spouse and children will be under hospitalization and Special COVID19 insurance coverage.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Feb 2022

Company Information:
∎ 18 Jan 2022
∎ SNV Netherlands Development Organisation, Bangladesh
∎ Business : SNV Netherlands Development Organisation is a not-for-profit international development organisation, working in 29 developing countries in Asia, Africa and Latin America in Agriculture, Renewable Energy and Water, Sanitation & Hygiene sector. For more information about SNV, please visit www.snv.org.

Category: NGO/Development