Deputy Manager, IT
Job Description
Title: Deputy Manager, IT
Company Name: Link3 Technologies Limited
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ BSc. in CSE from recognized university.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Core Function:
∎ Lead and manage overall IT infrastructure team & work functions.
∎ Conduct capacity planning & ensure optimal use of IT infrastructure.
∎ Initiate & implement IT strategies, policies & SOPs
∎ Prepare annual budget and conduct budget variances.
∎ IT Infrastructure Security Management
∎ Communication Facilitation - M365 management
∎ Manage & maintain collaboration with internal & external stakeholders.
∎ Develop and deliver support in accordance with Service Level Agreements
∎ Vendor and Supplier Management
∎ Manage, maintain & administer several cloud functions & programs.
∎ Update, manage & maintain overall Windows & Linux based Server (Back office & customer experience)
∎ Performance Monitoring and Reporting.
∎ Network Infrastructure Management:
∎ Design, implement, and maintain the organization's network infrastructure, including routers, switches, firewalls, and access points.
∎ Configure, monitor, and troubleshoot Cisco, Meraki, and Fortinet firewall network devices.
∎ Cloud Management:
∎ Azure Cloud administration | Microsoft 365 Administration | Microsoft Defender for Endpoint
∎ Google workspace (gSuite) Administration.
∎ Manage of Microsoft Partner Network (MPN) including competency, technical benefit, and referral management.
∎ Licensing management
∎ Windows Server Management:
∎ Strong knowledge of Windows & Exchange mail server management.
∎ Install, configure, and maintain Windows Server (AD, DNS, IIS, Failover Cluster, Network Load Balancer, ARR etc)
∎ Virtualization implementation on Hyper-V (Provisioning resources, Creating VMs, Creating Virtual Switches, Creating Virtual Drives etc.)
∎ Install, configure, and maintain Exchange Server and Email Services for email communication, & Troubleshoot email-related issues.
∎ Install, configure, and maintain MSSQL Server databases and Perform database backup, optimization, and troubleshooting.
∎ Install, configure, and maintain Microsoft System Centre Component (SCCM, SCSM, DPM, SCVMM)
∎ Install, configure, and maintain SharePoint on-premises & SharePoint Cloud Server.
∎ Endpoint protection management and Server security Management
∎ Change Management:
∎ Any changes recorded in document.
∎ Administration Key Management Service (KMS) server; volume license activation. Maintains Server Hardware configure RAID, iDRAC management in the Data Centre.
∎ Linux Server Management:
∎ Strong knowledge of administration Linux Server (DNS, Apache/Tomcat web Server, FTP), Ensure Server security.
∎ Support and troubleshoot Linux-based mail server (Postfix, Zimbra, etc)
∎ Strong knowledge of implement and design administration cPanel, Plesk & WHM Panel.
∎ Good Experience of Domain and Hosting.
∎ SSL Certificate Management:
∎ Strong Knowledge of managing SSL Certificate (Procure, renew, reissue, generate CSR, etc)
∎ Install SSL certificate in various platform (Windows, Linux, and network devices)
∎ Documentation, Reporting and Monitoring:
∎ Maintain up-to-date Server, network, and deployment documentation, including configurations, policies, and procedures etc.
∎ Generate regular reports on SCCM, SCSM,AD, Exchange and network performance, security, and capacity planning.
∎ Perform routine health checkups to ensure system performance and reliability.
∎ Monitor Server and network infrastructure (ADAudit Plus, OpManger, etc).
∎ Backup and Disaster Recovery:
∎ Develop and maintain backup and recovery strategies. Execute data backup procedures and perform disaster recovery tests.
∎ Manage NAS devices for data storage and backup. Ensure data integrity and availability.
∎ Ensure regular backup, IT infrastructure VM, and network devices.
∎ Presales Management:
∎ Helping Marketing concerns in pre-sales of all kinds of Microsoft products.
Additional Requirements:
∎ Age at least 27 years
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Jan 2024
Company Information:
∎ 10 Dec 2023
∎ Link3 Technologies Limited
∎ Address : Police Plaza Concord,Tower-1(13th floor) 144,Gulshan Avenue,Gulshan Dhaka 1212, Bangladesh.
∎ Business : Link3 Technologies Limited, country`s leading IT Solution Provider
Category: IT/Telecommunication
:
Deadline Expired on 9th Jan 2024
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