Deputy General Manager, IT T&D & Service Management

Job Description

Title: Deputy General Manager, IT T&D & Service Management

Company Name: Apollo Hospitals Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Requires a Master's degree in Computer Science or a related field.
∎ Advance certification in related area/discipline is a plus

Experience Requirements:
∎ 10 to 12 year(s)

Job Context:
∎ Department/ Division: Information Technology
∎ Functions: IT T&D & Service Management
∎ Employment Type: Full Time Staff (Permanent/Contractual)
∎ Office Location: Apollo Hospitals Dhaka
∎ Start Date: 29 th June, 2019.

Job Responsibilities:
∎ MAJOR RESPONSIBILITIES
∎ Enterprise-wide Planning :Participates as an integral member in the strategic planning process of the AHD.
∎ Strong Knowledge in Hospital/ Large Scale Database Management Application
∎ In depth Knowledge in Infrastructure of Network/PABX/Server activities etc.
∎ Develops, coordinates, guides and maintains IT systems strategic and operational plans in support of the overall AHD mission and business strategy.
∎ Develop and maintain an enterprise systems and entrepreneur resources planning (ERP) architecture, defining standards and protocols for data exchange, software, and interconnectivity of network information systems.
∎ Management and Oversight
∎ Project Management: projects related to selection, acquisition, development, and installation of major information systems for the hospital. Develops and maintains an appropriate organizational structure
∎ Develops and maintains an enterprise-wide data model and data dictionary. Develops, coordinates and manages the incorporation of enhancements to and re-engineering of hospital systems, in keeping with the needs and objectives of the enterprise.
∎ Provides quality service to end users in needs analysis, solution recommendation, vendor selection, implementation, training, and post-installation support.
∎ Ensures that enterprise information systems operate according to internal standards, external regulatory standards, and legal requirements.
∎ Develops and maintains an enterprise-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster. Ensure IT assets and the integrity, security and privacy of information maintained by the enterprise. Team/People Management related activities
∎ Develops and maintains the annual operating and capital budgets for company information and technology systems. Responsible for monitoring IT activities and costs as related to the overall utilization of resources required to meet programmatic operational requirements.
∎ Develops and maintains corporate policies and standards aimed at minimizing costs related to the acquisition, implementation and operation of IT systems.
∎ Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs commensurate with acceptable risks.
∎ Reviews company hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate. Develops, when possible, company master purchase or lease agreements for hardware, software, maintenance and telecommunication services.
∎ ADDITIONAL JOB RESPONSIBILITIES
∎ This position provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the hospital. The DGM- IT is responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation. The DGM- IT reports to the Head of IT, and is a member of Hospital Management Committee.

Additional Requirements:
∎ 10-12 years of progressive experience in managing functions and departments dealing with information handling, work flow and systems. Five or more years of direct management of a major IT operation is preferred. Two or more years of experience in healthcare industry is essential, preferably in IT planning to support strategic business goals.
∎ TECHNICAL COMPETENCIES
∎ Comprehensive knowledge of:
∎ Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the healthcare industry.
∎ Data processing methods and procedures, and computer software systems
∎ Equipment and software characteristics of various computer systems and a general understanding of system features and their integration capabilities.
∎ Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management
∎ Business process analysis and redesign
∎ BEHAVIORAL COMPETENCIES
∎ Written and verbal communication
∎ Negotiating with vendors, contractors, and others
∎ Budget preparation and monitoring
∎ Planning and organizing
∎ Management and leadership
∎ Interpersonal relationship building.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per Company policy

Application Deadline: July 6, 2019

Company Information:
∎ Apollo Hospitals Dhaka
∎ Address : Plot 81, Block E, Bashundhara R/A, Dhaka-1229
∎ Web : www.apollodhaka.com
∎ Business : Apollo Hospitals Dhaka, a 450-bed super-specialty multi-disciplinary tertiary level hospital, is the first and only hospital in Bangladesh that has been accredited by Joint Commission International. This prestigious accreditation signifies Apollo Hospitals Dhaka`s commitment to quality, safety and continuous improvement in patient care.

Category: IT/Telecommunication

Read Before Apply: Please Apply Online

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