Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: International Admission Service
Vacancy: 5
Age: 21 to 30 years
Job Location: Dhaka (DOHS Mohakhali)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Consulting Firms, Immigration and Education Consultancy Service, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Published: 2025-11-06
Application Deadline: 2025-11-15
Education:
- Bachelor of Business Administration (BBA)
- Bachelor’s Degree in any discipline (Fresh graduates are encouraged to apply).
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Consulting Firms, Immigration and Education Consultancy Service, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Skills Required: Customer Relationship Management,Excellent communication and presentation skills,Flexibility and Adaptability,good listening skill,Phone converstion,Student Counselling
Additional Requirements:
- Age 21 to 30 years
- Only Female
- Strong communication skills in both Bangla and English.
Responsibilities & Context:
We are seeking energetic and confident Customer Support Executives to join our dynamic team. The ideal candidate will communicate with students over the phone who are interested in pursuing higher education abroad, especially in countries like New Zealand, Canada, the UK, Sweden, and others. This is a front-line role, playing a key part in guiding students through their initial inquiry stage.
Key Responsibilities:
Make outbound calls to students who have expressed interest in studying abroad.
Provide clear information about study destinations, universities, and basic requirements.
Collect and enter student data accurately into CRM or lead-tracking systems.
Schedule counselling appointments and regularly follow up with leads.
Answer basic inbound queries professionally and escalate where needed.
Maintain strong communication and relationship-building skills with students and guardians.
Achieve daily/weekly call and engagement targets.
Collaborate with the counselling and marketing team to ensure smooth lead management.
Stay informed on education trends, university updates, and visa regulations.
Job Other Benifits:
- Salary Review: Half Yearly
- Festival Bonus: 2
Salary: BDT 15,000 to 20000 (Monthly Salary) Performance-based incentives (after evaluation) Friendly work environment with career growth opportunities
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.45% |
| Eden Mohila College | 5.38% |
| Bangabandhu Sheikh Mujibur Rahaman Science & Technology University | 3.23% |
| Bangladesh University of Business and Technology | 2.15% |
| Jagannath University | 2.15% |
| Independent University, Bangladesh | 2.15% |
| Prime University | 2.15% |
| Daffodil International University (DIU) | 2.15% |
| Northern University Bangladesh | 2.15% |
| Dhaka International University | 2.15% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 97.85% |
| 31-35 | 1.08% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 90.32% |
| 20K-30K | 7.53% |
| 30K-40K | 1.08% |
| 40K-50K | 1.08% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 46.24% |
| 0.1 - 1 years | 16.13% |
| 1.1 - 3 years | 23.66% |
| 3.1 - 5 years | 7.53% |
| 5+ years | 6.45% |
