Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Deyal Limited
Vacancy: 5
Age: 18 to 28 years
Job Location: Dhaka, Dhaka (Kazipara, Mirpur 10, Mirpur 14, Mirpur 2)
Salary: Tk. 20000 - 23000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Published: 2026-09-14
Application Deadline: 2026-10-14
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Skills Required: Computer Skills
Additional Requirements:
- Age 18 to 28 years
- Only Female
Responsibilities & Context:
Customer Support Executive
We are looking for responsible, energetic, and customer-focused individuals to join our team as a Customer Support Executive.
Job Information
Position: Customer Support Executive
Job Location: Dhaka, Bangladesh
Key Responsibilities
Respond promptly and professionally to customer inquiries through WhatsApp, Facebook Messenger, phone calls, and other communication channels.
Understand customer requirements and provide accurate information about company services.
Follow up with new, existing, and previous customers regularly.
Ensure that no customer inquiry or follow-up is missed or unnecessarily delayed.
Maintain professional, polite, and friendly communication with customers.
Handle customer complaints, concerns, and service-related issues professionally.
Coordinate with the relevant team to resolve customer issues efficiently.
Maintain accurate records of customer conversations, follow-ups, complaints, and service status.
Collect customer feedback after service completion.
Maintain and update customer information and follow-up records accurately.
Prepare daily reports on customer inquiries, follow-ups, complaints, and pending issues.
Coordinate with Sales, Operations, and Management teams when necessary.
• • Maintain company standards, confidentiality, discipline, and professional conduct at all times.
Job Other Benifits:
- Tour allowance,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
* Monthly Salary: BDT 20,000
* Performance-Based KPI: Up to BDT 3,000 per month
* Total Monthly Earning Opportunity: Up to BDT 23,000
* Festival Bonuses
* Career growth opportunities based on performance
* Training and professional development opportunities
Employment Status: Full Time
Job Work Place: Work from home,Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
