Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: Digicon Technologies Ltd.
Vacancy: 20
Age: 18 to 34 years
Job Location: Dhaka (Motijheel)
Salary: Tk. 12500 - 12500 (Monthly)
Experience:
Published: 2025-10-09
Application Deadline: 2025-11-08
Education:
- Bachelor/Honors
- Masters
Requirements:
Skills Required:
Additional Requirements:
- Age 18 to 34 years
- Must be knowledgeable about Facebook (Social media), email & web chat.
Responsibilities & Context:
- Need to handle incoming calls to the prospective customers pertaining to the Client's business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client's problem.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 5.82% |
| University of Dhaka | 4.23% |
| Habibullah Bahar College | 1.59% |
| Govt. Titumir College | 1.59% |
| Sonargaon University | 1.59% |
| Dhaka Polytechnic Institute | 1.59% |
| East West University | 1.59% |
| University of Development Alternative | 1.06% |
| Eastern University | 1.06% |
| Viqarunnisa Noon School and College | 1.06% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.19% |
| 31-35 | 13.76% |
| 36-40 | 2.65% |
| 40+ | 1.06% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 94.18% |
| 20K-30K | 3.70% |
| 30K-40K | 1.06% |
| 50K+ | 1.06% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 43.92% |
| 0.1 - 1 years | 19.58% |
| 1.1 - 3 years | 15.87% |
| 3.1 - 5 years | 9.52% |
| 5+ years | 11.11% |
