Customer Service Officer - Fastener Sales (Proficiency at Mandarin is mandatory)

Job Description

Title: Customer Service Officer - Fastener Sales (Proficiency at Mandarin is mandatory)

Company Name: YKK Bangladesh Pte Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Honors/Masters/BBA/MBA From Reputed University
∎ Training/Trade Course: Mandarin Language Certification
∎ Skills Required: Speaking and writing Mandarin and English Language fluently.

Job Responsibilities:
∎ Meet existing buyers & customers to gain business.
∎ Meet new potential buyers & customers.
∎ Find out new business opportunities.
∎ Maintain effective communication with buyers & customers.
∎ Respond to buyer & customer queries regarding price, product, and delivery, etc.
∎ Monitoring overdue & ensuring customer satisfaction.
∎ Order confirmation to start production.
∎ Analyze and solve problems by effective communication and teamwork within the team.
∎ Utilize marketing intelligence, enhance technical skills in reporting.
∎ Customer visit analysis (Buyer & Product mix, supply chain).
∎ Any other task assigned by the department manager.

Additional Requirements:
∎ Age at least 23 years
∎ Both males and females are allowed to apply
∎ Basic Computer knowledge.
∎ Good at MS Office (Excel, Word, Power point).
∎ Good Communication & Teamwork skills.
∎ Punctual.
∎ Work under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Fully Subsidized
∎ Contributory Provident Fund.
∎ Insurance, Gratuity
∎ Transport will be provided by the company.
∎ Two festival bonuses equivalent to gross salary.
∎ Medical facilities.
∎ Earn leave encashment.
∎ Weekly day off and holiday as per Government & YKK calendar.

Job Source: Online Job Posting.

Application Deadline: 10 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ YKK Bangladesh Pte Ltd.
∎ Address : Bay's Edgewater, 5th Floor, 12 North Avenue, Gulshan -2, Dhaka-1212
∎ Business : World Famous Japan based Zipper Manufacturing Company

Category: Marketing/Sales



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